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Connected several times for resolution of issue but getting no response. Very poor after-sales support. Not recommended
Que onda con su pop up? ni siquiere lo traducen en varios idiomas, muy mala actualizacion que hicieron, decepcionado.
Gracias por compartir sus comentarios sobre nuestra función emergente. Nos disculpamos sinceramente por cualquier inconveniente causado por la falta de opciones de traducción. Entendemos que brindar soporte multilingüe es esencial para garantizar una experiencia de usuario positiva y agradecemos su paciencia y comprensión.
Sus comentarios nos ayudan a identificar áreas de mejora, y realmente apreciamos que nos informe sobre este asunto. Si tiene más sugerencias o inquietudes, no dude en comunicarse con nuestro equipo de atención al cliente. Valoramos su opinión y nos esforzamos por brindar el mejor servicio posible a todos nuestros clientes.
Una vez más, nos disculpamos por cualquier decepción causada y gracias por su comprensión.
Recomendo a todos, aplicativo fantástico que ira facilitar sua comunicação com o cliente, parabéns ao desenvolvedor.
Sono un piccolo imprenditore e questa app è un'applicazione fondamentale per i miei negozi. Uno dei miei negozi accetta il pagamento in contrassegno come metodo di pagamento, il che rende più facile il processo di verifica dell'ordine.
Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.
Have a good day :)
Support is not good. Some time not Replied on mail or replied more than 7 days. Now, we are deleting the app. Please avoid install the app
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
A good app. Certain things are missing/not working
1. User access- there's only one login. Cant give team members access to this via separate/exclusive login.
2. Support not available. Email support link is not working
Hi, we reached out to on email & WhatsApp. We have asked to share screenshot or error message that you faced when trying to contact us.
You have not replied to us, you have also not shared any information to help us solve the problem.
Please - we need your help otherwise how will we fix an issue that we are not able to see?
I am waiting for your reply to be able to help you. But you have to let us help you.
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Hi, we are terribly sorry for the problem and inconvenience you faced. We have reached out to you to solve your concerns and figure out any problems you are facing.
Team SuperLemon
Ótimo App, super recomendo! Agradeço o empenho de vocês para criar uma ferramenta tão importante. Vocês são os melhores!
BEWARE YOU MIGHT LOOSE UR WHATSAPP ACCESS FOR EVER. Very Bad, NO proper support. Unable to use my own whatsapp to reply messages. No proper guide to install (specifically the time it takes to start using the app properly). a very bad experience. Sent a mail to the team no reply yet. so i had to unstall, but still unable to recover my whatsapp number
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
Perfeito, no plano free me satisfaz, espero um dia poder retribuir com o plano pago. Eu usava o messenger do Facebook e removi, esse é bem melhor.
Very Useful App! Really like the settings, Very easy to use, and a lot less Hassle for my customers!