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The app didn't work at all. No WhatsApp messages were sent to the abandoned carts and still we were charged $9.99 If the app is not working, then were we charged just for installing the app? In the app's dashboard it is mentioned - "We are facing issue in sending Automated messages for abandoned cart template messages. We are working on resolving this. Apologies for the inconvenience caused. Appreciate your patience." Basically, they themselves are saying the app is not working right now. So Why are you charging us for it? If this review had an image upload feature, I would have added the screenshot with all the proofs. This is not done!! I request a refund.
Hi,
Apologies for the inconvenience caused, We were facing this issue intermittently and this issue has been fixed now. Kindly write to us at support@superlemon.xyz if you are still facing the issue.
best app..................................................................................................................................
Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.
Have a good day :)
Péssimo faz cobrança sem autorizar, o minimo é 500$ de cobrança, tá maluco!!!!!!!!!! nao recomendo
Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível. Nós realmente apreciamos sua paciência.
BEWARE - I choose to use trial version and they charge me monthly fee without my consent or any warning whatsoever, the app is ok, but the service is not, it's an hoax. Im not happy with it, tried to talk to custom service, i got no answer from them. Not haapy with an app that says that i can try for 30 days, and charge me a fee without my consent or any kind of warning that they would do so this is ridicolous
Hi, Apologies for any inconvenience caused. Can you please raise a ticket by emailing to support@superlemon.xyz. We will help you resolve your query ASAP.
Mejoren como la version anterior, la version beta es malisima, los clientes no pueden ingresar su numero de whasapp porque piden codigo y lo hacen mas dificil a los nuevos prospectos, no dejan enviar mensajes manuales, al menos den la opcion al dueño del aplicativo que vuelva a la version anterior
Hola,
Disculpas por cualquier inconveniente que te haya causado. ¿Puede compartir la dificultad que enfrenta con la aplicación Superlemon en support@superlemon.xyz?
Seguramente lo ayudaremos a usar la nueva aplicación.
Gracias
This app has very limited features and the pricing is higher. I think this app is still being developed, beta version. If anyone looking for upgraded features please refer to other Whatsapp apps on AppStore.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
Very practical and easy to use application.
The support was very responsive to answer my questions.
I recommend !
Não estou conseguindo colocar o botão na minha pagina da loja, estou fazendo tudo certo mas mesmo assim esta dando ruim.
Oi,
Pedimos desculpas por qualquer inconveniente causado a você. Solicite que você compartilhe o problema que está enfrentando em support@superlemon.xyz, e certamente o resolveremos o mais rápido possível.
The application is a disgrace, they charged me 400€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to tubuddhashop@gmail.com
App top antes de os clientes ir em bora eles tira duvidas e na maiorira das vezes converte gostei muinto top
Obrigado pelo feedback positivo. Estamos felizes em saber que nosso aplicativo está ajudando sua loja.
Você é um dos nossos principais clientes. Nós gostaríamos de receber apenas uma revisão de 5 estrelas de um cliente superior como você. Se você pode nos dizer o que fazer para merecer um 5 estrelas seria realmente ajudar a nossa pequena equipa (que é apenas 2 de nós).
Por favor, nos perdoe se nosso aplicativo ou suporte não for o melhor, e nos dar outra chance de fazer melhor.
Obrigado e tenha um bom dia.
- Team 50k