Avis (1 075)

Note globale
3,7
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
14 mai 2023

hello poor support, 2 days and no one answering!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

مطابخ درة الحامدين
Arabie saoudite
3 jours d’utilisation de l’application
SuperLemon App a répondu 24 mai 2023

Thank you for bringing this matter to our attention. We sincerely apologize for the delay in responding to your query. Our team has been experiencing a high volume of inquiries, which has unfortunately resulted in longer response times than usual.
If there's anything else we can assist you with, please don't hesitate to let us know. We strive to provide excellent support to all our customers and we are committed to addressing your concerns. Once again, sincere apologies for the inconvenience.

Modifié le 17 octobre 2023

dont use this app , they charge you money without working ! no customer support no answer since 5 days ! and they have take the money! very poor !

DPM69 | De Puta Madre 69 Italian Fashionbrand
Italie
3 jours d’utilisation de l’application
28 août 2023

very poor customer support i am trying to reaching out your company before 3 days but no one reply me and i also pay you guys 15$ no one response me scammers

Dr.Rashel Official
Pakistan
2 jours d’utilisation de l’application
SuperLemon App a répondu 7 septembre 2023

Dear Dr. Rashel,

Sincere apologies for the poor customer support. We understand your frustration.

We would like to take this chance to undo our mistakes & get on a call with you to understand your problem.

We have already sent you an mail regarding the same.

23 janvier 2024

horrivel, peguei o plano gratuito e eles estão me cobrando 500 US ao mes aqui

ZeenExpress
Brésil
1 jour d’utilisation de l’application
15 novembre 2023

Finger weg! App und Support total schwach 3 Sterne sind zu übertrieben...

Nezutec XMAS Onlineshop
Allemagne
1 jour d’utilisation de l’application
22 septembre 2022

Totalmente instavel, cai toda hora. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

ALANA SE JOGA
Brésil
1 jour d’utilisation de l’application
22 mars 2023

it says there is a 7 day free trial. But when I try on the growth package, they billed me immediately. I ask their support for assistance, no action taken. Now, shopify have billed me. they say they need more time to process....

TheH2therapy
Singapour
Environ 23 heures d’utilisation de l’application
SuperLemon App a répondu 27 mars 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

1 mars 2022

Estou tentando usar, mas fica desativando sozinho! Precisam consertar, pois não está funcionando, espero que melhorem.

Thori Store
Brésil
Environ 22 heures d’utilisation de l’application
SuperLemon App a répondu 2 mars 2022

Oi,

Pedimos desculpas por qualquer inconveniente causado a você. Solicite que você compartilhe o problema que está enfrentando em support@superlemon.xyz e certamente o resolveremos o mais rápido possível.

26 avril 2023

app não tem como desintalar horrivel, não tem como configurar pessimo! serio to tendo dor de cabeça, nao baixe

Pandrop
Brésil
Environ 5 heures d’utilisation de l’application
SuperLemon App a répondu 27 avril 2023

Sinceras desculpas pelo inconveniente. Lamentamos que você tenha tido dificuldade em configurar nosso aplicativo. Estamos sempre tentando o nosso melhor para melhorar o produto. Você pode nos dizer onde você encontrou dificuldade em configurar o produto? Estamos sempre acessíveis em support@superlemon.xyz

Atenciosamente,

18 juin 2023

es la peor aplicacion, No tiene soporte.. otra app tiene un chat de soporte en vivo, No lo reciendo bad

EmaChile
Brésil
Environ 3 heures d’utilisation de l’application
SuperLemon App a répondu 19 juin 2023

Pedimos disculpas por el descuido. Nuestro equipo de atención al cliente está dedicado a brindar asistencia oportuna, y es decepcionante escuchar que nos quedamos cortos en este caso. Seguiremos investigando el asunto para asegurarnos de que tales retrasos no se produzcan en el futuro.

Actualmente estamos desarrollando una función de soporte de chat en vivo que pronto estará disponible para usted.

Pronto nos pondremos en contacto con usted para una resolución. ¡Haremos todo lo posible para que su experiencia con Superlemon sea positiva nuevamente!