Avis (1 075)

Note globale
3,7
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
1 novembre 2024

assistenza da migliorare, 4 giorni che mando email ma nessuno risponde

Sconti Italiani
Italie
Environ un mois d’utilisation de l’application
11 avril 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Serranía
Colombie
Environ 3 ans d’utilisation de l’application
1 mars 2025

Muy mala

Novo Argento
Espagne
11 mois d’utilisation de l’application
24 novembre 2024

BZDE

swiftshop
Colombie
Environ 6 heures d’utilisation de l’application
17 mars 2024

terrible support team, absolutely zero response over a week.

Tie The Bun
Inde
Plus d'un an d’utilisation de l’application
12 juillet 2024

the wrost app i have ever seen , poor customer service , poor user acceess

ILORA
Inde
10 jours d’utilisation de l’application
17 mai 2024

Waste app

Savorworks Artisans Pvt Ltd
Inde
Presque 2 ans d’utilisation de l’application
10 avril 2024

worst service

KASSA
Inde
2 jours d’utilisation de l’application
Modifié le 17 avril 2024

If you just need the widget that appears on your website to connect with your customers Superlemon works just fine. However, none of the automation works properly and to make it worse no customer service is available to help. I have sent over more than 3 emails and I just got one response saying they will investigate and never came back to me for more than a week.

ENPOSH
Italie
Presque 5 ans d’utilisation de l’application
SuperLemon App a répondu 28 novembre 2022

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

3 mars 2025

⭐ 1/5

Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly.

After weeks of frustration, we are uninstalling this app. I ...

Aegon Power
Inde