Avis (1 061)

Note globale
3,8
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
Modifié le 19 août 2019

Its really helpful app, I'm using it almost every day and it's very convenient for my customers as well to contact me easily if they have any question.
Thank you so much!

Kalamala
États-Unis
3 mois d’utilisation de l’application
9 mai 2020

FACILE DA USARE,DEVO VEDERE ANCORA COME FUNZIONA,LA STO PROVANDO ED IN SEGUITO INVIERO' ALTRA RECENSIONE.

NUTRITION STORE ROMA
Italie
3 mois d’utilisation de l’application
9 décembre 2022

I try to contact support but till now no answer so far, I upgrade my plan to create a campaign but I can not create at teamplet I keep sending emails but it seems that I am sending them to the empty space there is no support from them at all

Louzan Fashion
Émirats arabes unis
Plus de 2 ans d’utilisation de l’application
SuperLemon App a répondu 12 décembre 2022

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

3 avril 2022

This new look is not user friendly. I can't recover most flof my abandoned carts. I really hate working with this app now I enjoyed the last one. This doesn't fit into my phone screen at all. I can't see the customer details. It's really not user friendly at all

Raw Strawberry
Afrique du Sud
Plus de 2 ans d’utilisation de l’application
SuperLemon App a répondu 4 avril 2022

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

22 janvier 2021

easy to use for beginer. free plan is good helpfull for smal store. thanks super lemon for a good app.

Joudia
Indonésie
2 mois d’utilisation de l’application
20 novembre 2022

baixei agora, até aqui ta indo muito bem não tenho do que reclamar!!
se tiver algum problema, ou alguma sugestão voltarei aqui pra falar.

dinovar
Brésil
2 mois d’utilisation de l’application
29 août 2022

Worst customer service PATHETIC, even though you choose the Ultimate plan which says "priority customer service" they don't reply with a proper response. Our issue is still in a pending state.

Vani Vrtti
Inde
Plus de 2 ans d’utilisation de l’application
SuperLemon App a répondu 29 août 2022

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz, and we will surely solve it as soon as possible.

Modifié le 6 octobre 2023

Não tem tradução das mensagens de automação em português europeu. Só em brasileiro e algumas só em inglês...

Loja do Ouro
Portugal
Plus de 2 ans d’utilisation de l’application
Modifié le 2 mai 2020

Muito contente com este aplicativo de fácil uso e que ajuda muito nos negócios da empresa. Toda equipe de parabéns! Funções excelentes de abandono de carrinho por exemplo convertem muito! parabéns

4L By Shop
Brésil
2 mois d’utilisation de l’application
30 octobre 2019

I've been using the app for a couple of months and it works pretty good. The free plan has considerable features and support is very fast and kind.

rhapsodyjewels.com
Espagne
Plus de 4 ans d’utilisation de l’application
SuperLemon App a répondu 30 octobre 2019

Hey, this is Preetam. Thanks so much for being a long-time user of our app.

We are very happy that our app has added a lot of value to your store. And we hope you continue using our app in the future.

I'm happy to have made the button design change for you within minutes. I hope you like it, it looks good on your store.

And regarding your feedback, yes we will improve our app and add more chat button customisation options in the future, which will give you greater flexibility over the button design.

Thanks again for using our app. Have a great day!

Kind regards,
Preetam Nath
SuperLemon Apps