Avis (1 061)

Note globale
3,8
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
8 septembre 2020

easy an quick to install. simple to understand. good app¡¡.................................................................................................................................................................................

Aora Life
Espagne
Environ 2 mois d’utilisation de l’application
Modifié le 29 mai 2019

It looks will work perfectly for me and my small business. I will update later :) thanks. Great app nnn

Crystal Blooms Guatemala
Guatemala
Environ 2 mois d’utilisation de l’application
18 novembre 2022

Product is ok
why is no one replying to my emails?
Live support also not there. Please reply
Also how to check which customers have got abandon cart messages?

GymX
Inde
Environ 4 ans d’utilisation de l’application
SuperLemon App a répondu 18 novembre 2022

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

5 juillet 2021

Abandoned Checkout Recovery not working for the longest time more than 90 days. No Email from them only a update notification on the app. Avoid!

Urban Monkey® - Headwear, T-shirts, Sunglasses, Wallets, Face Masks, Caps. Skateboards
Inde
Presque 2 ans d’utilisation de l’application
SuperLemon App a répondu 5 juillet 2021

Hello Dear Customer,

We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz

Best Regards!

17 janvier 2020

Less than 6 hours since I installed this app and it just works!
Lots of customers contact us through WhatsApp, everything is OK.
I suggest using a higher plan than standard.

Nati Shop
Roumanie
Environ 2 mois d’utilisation de l’application
10 juin 2019

Great app,Great app,Great app,Great app,Great app,Great app,Great app,Great app,Great app,Great app,Great app

B&T Home and Kitchen
Chypre
Environ 2 mois d’utilisation de l’application
17 mai 2023

We used this app for over a year and it worked super well. However they changed their plan and didn't let us know over email. The app stopped working and we learned from our customers.... ON TOP OF THAT, THEY INSERTED A POP UP IN OUR CART PAGE that STOPPED OUR CUSTOMERS FROM PROGRESSING TO CHECKOUT. We never signed up for any pop up, never allowed it. In summary, we had a 90% DROP in our checkout process. This app directly impacted our sales today negatively (our sales dropped 90% vs our daily average).

amai
Brésil
Presque 2 ans d’utilisation de l’application
SuperLemon App a répondu 24 mai 2023

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced due to recent changes to our app.

Regarding the unexpected pop-up on your cart page, we deeply apologize for this intrusion. It was never our intention to interfere with your checkout process or hinder your customers' experience. We understand the impact this had on your sales, and we genuinely apologize for any loss you experienced as a result. We should have disabled the pop-up for your store immediately after the complaint. Sincere apologies for the delay.

If you have any further concerns or questions, please don't hesitate to reach out to support@superlemon.xyz. We are here to assist you and regain your trust.

8 octobre 2022

Até o momento o app tem sido de grande valia para minha loja. As mensagens automáticas que eles enviam aos carrinhos abandonados tem sido de grande prospecção de clientes

Mocasa Shop
Brésil
Environ 2 mois d’utilisation de l’application
14 février 2023

Muy buena herramienta para acceder a los clientes de forma individual, acelera las compras y los pagos

VEGGIE DECO
Argentine
Environ 2 mois d’utilisation de l’application
SuperLemon App a répondu 16 février 2023

¡Gracias por compartir sus comentarios con nosotros! Nos complace haber hecho que su experiencia con nosotros sea excelente y estaremos más que felices de ayudarlo.

19 décembre 2021

I am using this great app, I love it! It works great and for each chat opens the link with the pre-established app!
Fantastic, keep it up!

Teq Bandits
Australie
Environ 2 mois d’utilisation de l’application
SuperLemon App a répondu 20 décembre 2021

Thank you so much for your wonderful review, we truly appreciate it ❤️

We are so happy to hear that our app helps your business and we hope that the WhatsApp Messaging feature gives you even more value 😁

Kindest regards