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I can't disable the optin widget, I hate it!! The support doesn't exist, never send me back a verification for checkout
Thank you for reaching out to us and sharing your feedback. We sincerely apologize for any inconvenience caused by the inability to disable the optin widget and the lack of support you experienced during the checkout process. We understand that this has been frustrating for you, and we genuinely appreciate your patience.
Regarding the verification email for checkout, we apologize for the oversight. Our customer support team is dedicated to providing timely assistance, and it is disappointing to hear that we fell short in this instance. We will investigate the matter further to ensure that such delays do not occur in the future.
We will soon reach out to you for a resolution. We will do everything we can to make your experience with Superlemon positive again!
]La aplicacion era lo mejor que habia en shopify, hasta que ya desabilitaron la opcion de mensaje directo a whatsapp.
Sinceras disculpas por las molestias. Tenga en cuenta que no tenemos permiso para crear descuentos en nombre de ninguna tienda. Sin embargo, si tiene alguna inquietud con respecto al producto, estaremos encantados de programar una llamada para usted.
BUYER BEAWARE***** They hid their fee in the minimized text you could be charged up to $5000 a month. I made a mistake of installing it by lookin at their reviews I now know they are fake. They wouldn't even get back to me to set up the app even I signed on their monthly subscription plan then I noticed they are charging me one by one for the app it not even set up yet. Stay AWAY AT ALL COST
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
hello poor support, 2 days and no one answering!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for bringing this matter to our attention. We sincerely apologize for the delay in responding to your query. Our team has been experiencing a high volume of inquiries, which has unfortunately resulted in longer response times than usual.
If there's anything else we can assist you with, please don't hesitate to let us know. We strive to provide excellent support to all our customers and we are committed to addressing your concerns. Once again, sincere apologies for the inconvenience.
dont use this app , they charge you money without working ! no customer support no answer since 5 days ! and they have take the money! very poor !
Usefull app!!
Incredible app! It is minimal and just right so it does not come in the way of the design of the website but also give the option to visitos to connect with us on whatsapp. just what we needed - all the best guys, I'll be eagerly waiting for upcoming apps you guys develop :-)
Thank you so much for the wonderful review! Having amazing users like you makes our day :)
Look out for more awesome features launching in a few days ;)
This app is so easy to install, the guidance from the app is up-to-date, easy to follow instructions, easy to set up on Mac as well, I look forward to helping all my customers find what they need - eShopifiz
if using from desktop user need to install what's up for desktop . unlike other online chatting services.
Hi there, thank you so much for your review.
I wanted to inform you about WhatsApp Web, which works on the browser without requiring the desktop app. If your users don't have WhatsApp for desktop installed, it automatically opens in Web :)
Please do let us know if we can help you further with this. We care deeply about every user and promise to do our best to help you!
Best,
Preetam from SuperLemon Apps
Great app.
Prompt support by Preetam.
Highly recommended if you are looking forward to instant communication options with your customers.
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