Omtaler (1 054)
Raffiner
-
Etter vurdering
Superbe app trés simple à maitriser et tres pratique il faut en profiter d 'autant plus que le prix baisse de 67%.
Excellent app, amazing support from Sankalp and app works great as described. I fully recommend using it :)
Thank you so much. Your kind works really motivate me to work harder.
-Sankalp
Too many bugs in recent times. Using this app from 2022. But recently the app has a lot of bugs and is very unstable. I'm looking for other options
The 'My whatsapp' window is still not working
They started to bill me even after uninstalling
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced while using our app. We take customer satisfaction seriously, and we strive to provide the best possible service.
We have already sent you a mail to know more details regarding the problems you faced so that we can address them and improve our services. Please reach out to us on support@superlemon.xyz. We are here to assist you and provide you with the best possible assistance.
Thank you for bringing this to our attention, and we hope to regain your trust in the future.
Worst Customer Service. Not happy at all. I have asked the team to release my API integrated phone number but no one from the team is replying.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz, and we will surely solve it as soon as possible.
This app has help me talk to so many clients on whatsapp who had few questions about the product. and I have converted many of them in a successful sale. amazing work team SuperLemon
Appena installata con facilità e già mi piace, facile e intuitiva, spero non mi deluda, ma dubito....
love itttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt!
Helpful and convenient! I used the basic plan, but with shopping on whatsapp becoming more popular, this apps relevance will only increase
Used it for 12 months on free plan. However, once I upgraded to growth plan, I realised that it is a click bait and I will be required to upgrade to engage plan if I want to use any of the features. After converting to whatsapp business API, I got no handholding and I also lost my ability to use the chat widget.
All in all, i wasted 10 days of writing to the support team for resolution, and finally I uninstalled
Hello Customer,
We want to start by expressing our sincere apologies for the inconvenience you encountered while using the features. We truly appreciate your feedback as it helps us identify areas where we can improve. We understand that configuration can sometimes be challengin, but rest assured we are here to help.
We will soon reach out to you for a resolution. We will do everything we can to make your experience with Superlemon positive again!
They have received so many negative reviews recently and no one from their team still bothers to reply to the emails we all are sending, This is totally unprofessional and very very bad for the business, You changed the UI for no reason if your numbers and templates were approved with whatsapp api than i don't think you there is any need to change everything which was actually good and many people were using their service. PS Don't bother to reply with your copy paste statement which you guys are doing since this change.
Hi, Apologies for any inconvenience caused. We have approved your Opt-in Request. If you have any other queries feel free to raise a ticket by emailing on support@superlemon.xyz. We will help you resolve your query ASAP. We take customer support seriously. We would like to take this seriously. Request you please let us know your ticket number so that we can help you resolve your issues.