Omtaler (1 054)
Raffiner
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Etter vurdering
POOR SUPPORT NO PROPER REPLY FROM SUPPORT TEAM TAKEN 9.99$ AND NOT RESPONDING TO ME NO WHATSAPP NOTIFICATION TO COUSTOMER
Hi,
Apologies for any inconvenience caused to you. We are looking into your issue and we will surely solve it as soon as possible.
Thanks.
पहली बार में इसे समझना थोड़ा मुश्किल था, लेकिन जब हमने इसे समझ लिया, तो हमने महसूस किया कि स्वचालित संदेश भेजना कितना प्रभावी और सरल है। टेम्प्लेट संपादित करना आसान ह और प्रसारण विकल्प सबसे व्यावहारिक है। इससे हमें उन पुराने ग्राहकों को फिर से सक्रिय करने में मदद मिली, जिन्होंने लंबे समय से ऑर्डर नहीं दिया था। अगर छह सितारे होते, तो मैं इसे सभी छह देता। इस सॉफ़्टवेयर को विकसित करने के लिए, सुपरलेमन टीम बहुत अधिक श्रेय की पात्र है।
आपकी शानदार समीक्षा के लिए धन्यवाद। हमें पूरी उम्मीद है कि हमारा ऐप आपको अपने ग्राहकों से जुड़ने और आपके व्यवसाय को बढ़ाने में मदद करेगा।
आपका दिन शुभ हो :)
This App is easy to use, great looking interface and sticky button with a nice amount of customisation. Also have great support from the developers if you have any problems.
no sirve para nada, desde que lo actualizaron, ya no sale el chat, se queda en una pantalla para colocar el número, y ahora q actualizan dice q es gratis pero q autorizamos un cargo de hasta 500usd, es muy confuso
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted sobre el problema y lo resolveremos lo antes posible. Realmente apreciamos su paciencia.
From today it is not working. After updation no feature is working. Customer support isd unable to resolve the issue
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
I started to use this app on my store and in one week my clients growth 30% satisfaction with the support.
The app is nice , but unfortunately very slow customer support.
Am using this app suddenly disappeared and their support is unresponsive
Hi,
Apologies for the delayed response,
There is an issue with Discount code generation in Shopify Platform which inturn is affecting our manual message with discount codes. Our developer team is working on fixing this issue with Shopify team. Meanwhile you can send manual messages without discount codes or use discount codes generated by you manually and use them while sending the messages.
We will surely let you know when the issue is fixed.
Regards,
Anuj
This is an great app that sent customers chat directly to whats app. Works perfectly!!! Highly recommended.
the support is the best
I solve my problem in seconds.
I'm going to test it to see how it is. 5 stars
Thank you for a wonderful review. We take pride in providing 5 star customer support <3
You can always message us if you need help.
- Team 50k
What happened? You can´t send direct whatsapps to the abandoned carts anymore.
That was the best of the app, to bad it doesn´t have that function anymore.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.