Marketing+Support on WhatsApp , 1 053 recenzje
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Excelente aplicación. Con múltiples posibilidades de configuración te permetie tener un contacto directo con tus clientes.
We used this app for over a year and it worked super well. However they changed their plan and didn't let us know over email. The app stopped working and we learned from our customers.... ON TOP OF THAT, THEY INSERTED A POP UP IN OUR CART PAGE that STOPPED OUR CUSTOMERS FROM PROGRESSING TO CHECKOUT. We never signed up for any pop up, never allowed it. In summary, we had a 90% DROP in our checkout process. This app directly impacted our sales today negatively (our sales dropped 90% vs our daily average).
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced due to recent changes to our app.
Regarding the unexpected pop-up on your cart page, we deeply apologize for this intrusion. It was never our intention to interfere with your checkout process or hinder your customers' experience. We understand the impact this had on your sales, and we genuinely apologize for any loss you experienced as a result. We should have disabled the pop-up for your store immediately after the complaint. Sincere apologies for the delay.
If you have any further concerns or questions, please don't hesitate to reach out to support@superlemon.xyz. We are here to assist you and regain your trust.
Pretty easy to setup and 100% effective. If you are looking for a tool to help you with your customer relationship, this is the one. I'm in love about this app!
Very useful and great support for clients! Really recommend for everybody that wants to improve their communication.
We use automated messages and it's very helpful for our store!
Clients receive fast and clear messages, what is usually a good surprise!!
Devs are very helpful and helped us whenever necessary!
Hey there, this is Preetam, co-founder of the app.
I completely understand your request. I promise you that we will solve your problems and help you out.
I have messaged you on WhatsApp and explained to you that changing the link from web to api won't stop new tabs from opening. However there is an alternate solution, for which I have shared instructions on how to use on your WhatsApp.
I eagerly await your reply so that we may solve your problems and help you.
Kind regards,
Preetam Nath
SuperLemon Apps
Been using it for the last 6 months. It's been an absolute game changer for us. If you're operating in Asian markets, getting this is a no brainer! Truly appreciate the customer support as well- super prompt! We use it for abandoned cart reach outs + in bound messages as well.
Abandoned Checkout Recovery not working for the longest time more than 90 days. No Email from them only a update notification on the app. Avoid!
Hello Dear Customer,
We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz
Best Regards!
I am trying to delete this app, and there is no visible way to do it. It's very important. I sent an email as well with this request. This last update is generating a lot of complaints from customers. I was only able to hide the icon
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
Great app!! free plan is very useful when you are starting your shop, help to sell through Chat and WhatsApp!!!
am using this app from 8 months am very satisfied with this app , i prefer you to use this app this is lovely
Es funktionierte erst gut, jetzt kann man die App nicht mehr benutzen. Das Icon ist einfach verschwunden und die Quick-Replies in der App funktionieren auch nicht mehr.