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What happened? You can´t send direct whatsapps to the abandoned carts anymore.
That was the best of the app, to bad it doesn´t have that function anymore.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
The app is amazing its only a bummer that there is no Dutch option on it for automatic whatsapp messages
Thank you for your kind review. We appreciate it 😊
We would gladly add Dutch templates to our app. We have emailed you for more details regarding the new language templates.
Thank you for choosing us!
Team SuperLemon
WORST APP and THE WORST customer service. No one cares in this company and does not even bother replying or acknowledging an email. I would like to unsubscribe and please HELP me for the same and at least take an initiate now to reply.
Sincere apologies for the inconvenience caused. We shall get in touch with you regarding the issue and resolve it as soon as possible.
We highly appreciate you patience.
With the automated message of Superlemon, it makes managing customer support at ease. I also like how I am able to use it in desktop with the chrome extension feature.
Be careful, they display false analytics to make it seem like your cart recovery is a lot higher than it actually is. 90% of the carts claimed as 'recovered' by the app haven't even been sent a Whatsapp message (Message log shows - Failed: Number not on WhatsApp)
If the message was never sent, the app should not be showing it is recovered by them. When i brought it up to support they just said they would look into it but never got back to me about it.
gostei, mas esta bugando, nem sempre aparece para o cliente, gostaria de saber o que esta acontecendo
These app will help t improve my business by sharing products and website to prospective customers and more. It's an awesome app. Now I can do a whole lot more with my business
Hello Dear Customer,
We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz
Best Regards!
Utilicé la versión anterior y era mucho mejor que esta en cuando al objetivo del servicio. Esta nueva versión tiene mucho errores. Las plantillas no cargan. Los pedidos de días anteriores no cargan. Hay clientes que no se reflejan en el listado de la extensión de chrome y hay que usar el enlace manual de WhatsappWeb para agregar el número de teléfono en el enlace y poder contactar. Se pierde más tiempo. No la recomiendo hasta que arreglen los errores de la nueva versión. Por favor, arreglen estos errores para poder utilizar el servicio con eficacia. Gracias
Hola,
Disculpe las molestias que esto le haya podido ocasionar. Por favor, pídame que comparta el problema al que se enfrenta en support@superlemon.xyz y seguramente lo resolveremos lo antes posible.
Easy to install. Still just installed it, so the working part of the app is still to be seen. After that I can change my review for the working of app. Thanks..
Thank you to Preetam and his team! For this beautiful idea. I wish you success in your business.....