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Estou a mais de um mês tentando entrar em contato com o suporte para resolver BUG do APP e não obtenho resposta. Suporte péssimo! Adquirimos a versão paga do sistema e simplesmente não conseguimos usar. Que atendimento é esse? Horrível...
Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível.
Agradecemos muito sua paciência.
Great App! Easy to setup and use. Highly recommend it for anyone just starting out with Shopify ecommerce.
The application is a disgrace, they charged me 200€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to mitemyshop@gmail.com
Pesimo! adquirí el segundo plan, y dure días intentando enlazar a mi whatsapp sin ningún resultado, incluso me pisieron eliminar la cuenta de WhatsApp para al final no lograr confirgurar la app.
Ahora, luego de cancelada la suscripción nno puedo activar nuevamente mi numero de whatsapp con el que llevo trabajando meses y donde me escriben muchos clientes.
El soporte nunca responde o se tardan demasiado mientras yo sigo perdiendo ventas, pesima App no la recomiendo nada
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted sobre el problema y lo resolveremos lo antes posible.
Realmente apreciamos su paciencia.
La extensión para chrome no funciona. Al dar clic para redactar las plantillas no funciona. Hemos contactado con soporte, pero no nos han dado solución y llevan más de 3 días sin responder nada al respecto.
Hola,
Disculpas por cualquier inconveniente causado a usted. Solicite que comparta el problema que enfrenta en support@superlemon.xyz y seguramente lo resolveremos lo antes posible.
Me parecio muy rapido y facil de configurar, y la version free esta muy buena, de todas las versiones que provee, me quedo con esta app
Gracias por tu maravillosa reseña. Esperamos sinceramente que nuestra aplicación lo ayude a conectarse con sus clientes y hacer crecer su negocio.
Que tengas un buen día :)
Love this little app. It works like a gem! I wish the button would be customizable to a different color...the green doesn't really go with my vibe but alas!
Thank you for your kind words, we really appreciate it.
We connected over email regarding customizable buttons, and we will keep you posted on future developments.
Thank you for your support!
Cheers
SuperLemon Apps Team
essa versão ajuda muito, pra quem esta inciando é perfeito, muito funcional, facil de utilizar, recomendo
The App started out wonderful, and i was incredibly happy with it. that being said, support went down the drain, took for ever for support to come back to me and the app was not working as expected. I cancelled my full subscription and deleted the app to move to a competitor that has brilliant support and fixes on the fly!
Hello User,
Apologies for the inconvenience caused to you. We value your feedback. A ticket was opened for the development team to review and they haven't returned it to me yet. As soon as they return I will return to you.
If you are facing any issues, request you to please raise a ticket at support@superlemon.xyz for a faster resolution of your issue.
I always used this, but they changed the interface, now people gotta plug their phone number and they asked you to update to free but they can charge $500. I dont get it, it was a great app, i recommended it to all my students