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If you just need the widget that appears on your website to connect with your customers Superlemon works just fine. However, none of the automation works properly and to make it worse no customer service is available to help. I have sent over more than 3 emails and I just got one response saying they will investigate and never came back to me for more than a week.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
They solved a problem in 2 minutes!! Great support! 5 stars for the support, 5 stars for the application really easy to use
Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.
I've been using the app for a couple of months and it works pretty good. The free plan has considerable features and support is very fast and kind.
Hey, this is Preetam. Thanks so much for being a long-time user of our app.
We are very happy that our app has added a lot of value to your store. And we hope you continue using our app in the future.
I'm happy to have made the button design change for you within minutes. I hope you like it, it looks good on your store.
And regarding your feedback, yes we will improve our app and add more chat button customisation options in the future, which will give you greater flexibility over the button design.
Thanks again for using our app. Have a great day!
Kind regards,
Preetam Nath
SuperLemon Apps
I hope its the best app till date for buyer to contact us so effectively. So far fully satisfied with the App
Amazing apps easy to use very helpful for business. We have been using for long time. Navigation is easy with multiple options.
Excellent value. I use the free version, works well . I've not had to contact anyone about any issues .
Excellent app that has generated additional customer service functions for our e-commerce website. Top class!
This app works brilliantly, it helps customers interact efficiently and swiftly to customer queries.
Im unable to send you email. Please email me at wecare@mahroze.com and my shopify is mahroze.myshopify.com. Serious Issue!
Hello Dear Customer,
We send you an email. Please check if you received it. In case of further doubts, please let us know, we will be happy to help.
Best Regards!