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Edit: I used the paid version for over 1.5 years and had 5 starred. Since the team changed this app has been horrible and the support abysmal. Example1: they updated my stores to a beta version, injecting non-functional pop-ups and thank you page widgets that YOU CANNOT DISABLE. Lol. Example2: Support took 4 months to reply and fix a simple issue we had with the app on tablets. I'm done with this buggy app and unresponsive, copy-pasting, unhelpful support.
Hi,
Apologies for any inconvenience caused to you. We are looking into your issue and we will surely solve it as soon as possible.
Thanks.
hello after downloading the application you will be fascinated with the simple and easy to use and the gratuite plan is super complete thanks .......
Checkout FREEZE: Your app is causing checkout freeze and leading to a very significant loss in sales
Urgent ACTION: Inform all your app users immediately and urgently about the checkout freezes your app is causing and leading to their massive sales loss. Some of them might even not be aware
NOTE: PLEASE do not release any updates without testing. This seems to be a highly irresponsible act on your side. It is detrimental to the sales of a lot of hardworking store owners on Shopify.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
sirve la aplicación para obtener mejores resultados y ser mas cercano con los usuarios.
espero resulte su implementación .
Deleted the APP.
The request you are making to add registered on Google analytics from the widgets clicks that feature is not available right now This app used to work fine, now 2 weeks this ” We are facing issue in sending Automated messages for abandoned cart template messages. We are working on resolving this. Apologies for the inconvenience caused. Appreciate your patience.”
We apologize for the inconvenience caused. We are working hard to fix this issue as soon as possible. Please write to us at support@superlemon.xyz.
Very bad app, customer service wont respond . I have my whastapp api number register with them but i cant see it ony Facebook business manager they are not responding at all, i am on your their paid plans but not response.
Hello Customer,
We want to start by expressing our sincere apologies for the inconvenience you encountered while using the features. We truly appreciate your feedback as it helps us identify areas where we can improve. We understand that configuration can sometimes be challengin, but rest assured we are here to help.
We will soon reach out to you for a resolution. We will do everything we can to make your experience with Superlemon positive again!
ate agora to gostando so poderei dar nota bacana qd estiver ja usado por um tempo.acredito que sera uma boa experiencia
Obrigado por sua revisão maravilhosa. Esperamos sinceramente que nosso aplicativo ajude você a se conectar com seus clientes e expandir seus negócios.
Tenha um bom dia :)
i have used this plugin on my store : https://www.boucherouiterug.com , i liked its very easy to use
Fantasístico, não imago com vai ser tão importante para o dia a dia da loja comautoestima assim que comecemos a vender, agradeço a o idealizador!
I am using this app on my Shopify store for supporting my customer quarries. It is working great. It is very helpful to me.