評價 (1,065)

整體評分
3.8
各級評分數量
  • 76% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
2021年4月24日

The app didn't work at all. No WhatsApp messages were sent to the abandoned carts and still we were charged $9.99 If the app is not working, then were we charged just for installing the app? In the app's dashboard it is mentioned - "We are facing issue in sending Automated messages for abandoned cart template messages. We are working on resolving this. Apologies for the inconvenience caused. Appreciate your patience." Basically, they themselves are saying the app is not working right now. So Why are you charging us for it? If this review had an image upload feature, I would have added the screenshot with all the proofs. This is not done!! I request a refund.

FaralBox
印度
使用應用程式 大約1個月
SuperLemon App 已回覆 2021年4月24日

Hi,

Apologies for the inconvenience caused, We were facing this issue intermittently and this issue has been fixed now. Kindly write to us at support@superlemon.xyz if you are still facing the issue.

2023年2月26日

Péssimo faz cobrança sem autorizar, o minimo é 500$ de cobrança, tá maluco!!!!!!!!!! nao recomendo

VERTURO ⚡️
巴西
使用應用程式 大約1個月
SuperLemon App 已回覆 2023年3月10日

Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível. Nós realmente apreciamos sua paciência.

2021年1月17日

BEWARE - I choose to use trial version and they charge me monthly fee without my consent or any warning whatsoever, the app is ok, but the service is not, it's an hoax. Im not happy with it, tried to talk to custom service, i got no answer from them. Not haapy with an app that says that i can try for 30 days, and charge me a fee without my consent or any kind of warning that they would do so this is ridicolous

Akisym
巴西
使用應用程式 大約1個月
SuperLemon App 已回覆 2021年1月18日

Hi, Apologies for any inconvenience caused. Can you please raise a ticket by emailing to support@superlemon.xyz. We will help you resolve your query ASAP.

2021年11月24日

Mejoren como la version anterior, la version beta es malisima, los clientes no pueden ingresar su numero de whasapp porque piden codigo y lo hacen mas dificil a los nuevos prospectos, no dejan enviar mensajes manuales, al menos den la opcion al dueño del aplicativo que vuelva a la version anterior

EM | Ropa Online - Low Cost
秘魯
使用應用程式 大約1個月
SuperLemon App 已回覆 2021年11月25日

Hola,
Disculpas por cualquier inconveniente que te haya causado. ¿Puede compartir la dificultad que enfrenta con la aplicación Superlemon en support@superlemon.xyz?
Seguramente lo ayudaremos a usar la nueva aplicación.
Gracias

2022年3月12日

This app has very limited features and the pricing is higher. I think this app is still being developed, beta version. If anyone looking for upgraded features please refer to other Whatsapp apps on AppStore.

Ink Charming
西班牙
使用應用程式 大約1個月
SuperLemon App 已回覆 2022年3月12日

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

2023年8月2日

The application is a disgrace, they charged me 400€ in usage charges that were incorrect and when I claimed them they have invented conversations to not return the money, very disappointed. The best is to use the Wp Api through the bm. If anyone needs advice do not hesitate to write to tubuddhashop@gmail.com

TU BUDDHA SHOP
西班牙
使用應用程式 28天
2022年5月11日

Very rarely i do this. installed this app and subscribed for ultimate plan. From day 1 the whats app icon was not showing properly on the website after landing on any page, every-time when new page is browsed one has to refresh page to make the icon visible . We escalated this issue with video recording, it took good 14 days to fix this issue with multiple follow ups, and the issue got resolved creating major issue on our website i.e our "add to cart" and "checkout" button stopped working. It took 2 days for us to identify that when there was NO sale happening and some buyers complained. 2) We then escalated this new issue to them, and we are sitting and waiting for them to fix this, and our live website has currently non-working "add to cart" and "checkout" button. Will wait till today for any positive outcome, if not shall uninstall the app for good.

www.thetimberguy.com
印度
使用應用程式 27天
編輯時間:2023年2月18日

The app that was "free" has been updated and started charging unauthorized amounts. The terms are not clear, much less the descriptions to find out where the charges are being made. One day the app was good, I don't recommend it anymore. Just follow the latest comments to see a lot of complaints.

Confortismo
巴西
使用應用程式 25天
2023年2月22日

Customer support is poor, no one is replying to the emails being sent for support. Unsatisfied with the service

ahomesgrace.com
印度
使用應用程式 22天
SuperLemon App 已回覆 2023年3月10日

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

2023年3月27日

La atencion al cliente pesima, nunca se contactan con nosotros. tenia la opcion para pero me toca cancelar la suscripcion al producto porque tengo un bug que no se puede quitar de esa app. les escrito correos les digo que me contacten y no recibo respuesta.

Enduro Industry
哥倫比亞
使用應用程式 19天
SuperLemon App 已回覆 2023年4月4日

Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted sobre el problema y lo resolveremos lo antes posible.
Realmente apreciamos su paciencia.