評價 (1,065)

整體評分
3.8
各級評分數量
  • 76% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
2021年5月25日

no customer service, no one respond, worst service. someone suggest me regarding this app. but after installed this i really felt i have wasted my time ..

Bigflex Lifescience
印度
使用應用程式 5天
SuperLemon App 已回覆 2021年5月25日

Hi,

Apologies for the inconveneince caused. We have replied to your query.

Kindly write back to us if you are still facing the issue.

Regards,
Team Superlemon

2021年4月20日

Horrible. Unable to disable automated messages from sending. I would ultimately like to close my account with this app but I'm starting to think that isn't even an option. All contact/email links take me to a blank screen. How does this app have such a high rating? This is ridiculous!!!!!

Most Radiant Beads
美國
使用應用程式 4天
2023年1月27日

]La aplicacion era lo mejor que habia en shopify, hasta que ya desabilitaron la opcion de mensaje directo a whatsapp.

MAXYPLUSTORE
哥倫比亞
使用應用程式 3天
SuperLemon App 已回覆 2023年1月30日

Sinceras disculpas por las molestias. Tenga en cuenta que no tenemos permiso para crear descuentos en nombre de ninguna tienda. Sin embargo, si tiene alguna inquietud con respecto al producto, estaremos encantados de programar una llamada para usted.

2023年1月24日

BUYER BEAWARE***** They hid their fee in the minimized text you could be charged up to $5000 a month. I made a mistake of installing it by lookin at their reviews I now know they are fake. They wouldn't even get back to me to set up the app even I signed on their monthly subscription plan then I noticed they are charging me one by one for the app it not even set up yet. Stay AWAY AT ALL COST

Zero Water
土耳其
使用應用程式 3天
SuperLemon App 已回覆 2023年1月25日

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

2023年5月14日

hello poor support, 2 days and no one answering!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

مطابخ درة الحامدين
沙烏地阿拉伯
使用應用程式 3天
SuperLemon App 已回覆 2023年5月24日

Thank you for bringing this matter to our attention. We sincerely apologize for the delay in responding to your query. Our team has been experiencing a high volume of inquiries, which has unfortunately resulted in longer response times than usual.
If there's anything else we can assist you with, please don't hesitate to let us know. We strive to provide excellent support to all our customers and we are committed to addressing your concerns. Once again, sincere apologies for the inconvenience.

編輯時間:2023年10月17日

dont use this app , they charge you money without working ! no customer support no answer since 5 days ! and they have take the money! very poor !

DPM69 | De Puta Madre 69 Italian Fashionbrand
義大利
使用應用程式 3天
2023年8月28日

very poor customer support i am trying to reaching out your company before 3 days but no one reply me and i also pay you guys 15$ no one response me scammers

Dr.Rashel Official
巴基斯坦
使用應用程式 2天
SuperLemon App 已回覆 2023年9月7日

Dear Dr. Rashel,

Sincere apologies for the poor customer support. We understand your frustration.

We would like to take this chance to undo our mistakes & get on a call with you to understand your problem.

We have already sent you an mail regarding the same.

2023年11月15日

Finger weg! App und Support total schwach 3 Sterne sind zu übertrieben...

Nezutec XMAS Onlineshop
德國
使用應用程式 1天
2022年9月22日

Totalmente instavel, cai toda hora. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

ALANA SE JOGA
巴西
使用應用程式 1天
2023年3月22日

it says there is a 7 day free trial. But when I try on the growth package, they billed me immediately. I ask their support for assistance, no action taken. Now, shopify have billed me. they say they need more time to process....

TheH2therapy
新加坡
使用應用程式 大約23小時
SuperLemon App 已回覆 2023年3月27日

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.