Overall rating
3.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
Edited May 27, 2021

Connected several times for resolution of issue but getting no response. Very poor after-sales support. Not recommended

Sirona Hygiene Private Limited
India
Over 1 year using the app
August 16, 2019

Recomendo a todos, aplicativo fantástico que ira facilitar sua comunicação com o cliente, parabéns ao desenvolvedor.

ShopMinoX
Brazil
About 1 month using the app
September 13, 2019

Este aplicativo é simplesmente maravilhoso! Fácil de configurar, e foi um divisor de águas na minha loja! Comecei a vender após instalar este App.
Considero nota 1000! Super recomendo !!! Excelente !!!

GOLD CHOSEN
Brazil
About 1 month using the app
February 2, 2022

Sono un piccolo imprenditore e questa app è un'applicazione fondamentale per i miei negozi. Uno dei miei negozi accetta il pagamento in contrassegno come metodo di pagamento, il che rende più facile il processo di verifica dell'ordine.

Tiktokaccessories7
United States
About 1 month using the app
SuperLemon App replied February 2, 2022

Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.

Have a good day :)

Edited June 1, 2020

A good app. Certain things are missing/not working
1. User access- there's only one login. Cant give team members access to this via separate/exclusive login.
2. Support not available. Email support link is not working

Suhani Pittie
India
Over 2 years using the app
SuperLemon App replied June 1, 2020

Hi, we reached out to on email & WhatsApp. We have asked to share screenshot or error message that you faced when trying to contact us.

You have not replied to us, you have also not shared any information to help us solve the problem.

Please - we need your help otherwise how will we fix an issue that we are not able to see?

I am waiting for your reply to be able to help you. But you have to let us help you.

--

Hi, we are terribly sorry for the problem and inconvenience you faced. We have reached out to you to solve your concerns and figure out any problems you are facing.

Team SuperLemon

November 22, 2022

Support is not good. Some time not Replied on mail or replied more than 7 days. Now, we are deleting the app. Please avoid install the app

Bruchiclub
India
About 1 year using the app
SuperLemon App replied November 23, 2022

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

July 16, 2019

good

Roselle Jewelry
Hong Kong SAR
About 1 month using the app
April 1, 2020

Ótimo App, super recomendo! Agradeço o empenho de vocês para criar uma ferramenta tão importante. Vocês são os melhores!

Universo Masculino e feminino
Brazil
About 1 month using the app
April 8, 2023

BEWARE YOU MIGHT LOOSE UR WHATSAPP ACCESS FOR EVER. Very Bad, NO proper support. Unable to use my own whatsapp to reply messages. No proper guide to install (specifically the time it takes to start using the app properly). a very bad experience. Sent a mail to the team no reply yet. so i had to unstall, but still unable to recover my whatsapp number

Krishna Iquique
Chile
About 1 year using the app
SuperLemon App replied April 10, 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

June 17, 2019

Perfeito, no plano free me satisfaz, espero um dia poder retribuir com o plano pago. Eu usava o messenger do Facebook e removi, esse é bem melhor.

Loja Virtual
Brazil
About 1 month using the app