Marketing+Support on WhatsApp , 1,046 reviews
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I have been using this app since a few weeks now and it has proven to be really helpful to manage customer queries instantly through whatsapp. User friendly and hassle free layout.
We are really happy to hear that our app is helping you manage customer queries. We hope you gain lots of customers using our app.
Thank you for the wonderful review and have a nice day 😊
Preetam
I have been using Superlemon since the beginning and it was a great app. In the meantime a new team picked it up and the development and support have been HORRENDOUS. They update the app to a non-functional beta version right before Black Friday/Christmas. They automatically inject random popups and thank you page widgets that you CANNOT DISABLE. The support copy pastes the same template message regardless of your issue. For one specific problem we had on tablets, it took them 4 months to reply.
Hi,
Apologies for any inconvenience caused to you. We are looking into your issue and we will surely solve it as soon as possible.
Thanks.
it's help on automated messages and is helpful for COD system or Cash on delivery system. I highly recommend this app.
Hello Dear Customer,
We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz
Best Regards!
Great app, huge potential for the future. Response rate of customers on whatsapp is not even comparable to email. Incredible customer care! 5 stars and 2 thumbs up!
Thank you so much for your wonderful review. We sincerely appreciate it 😃
Hace unos cobros exagerados sin haber habilitado ningún servicio adicional, deberían informarle al cliente el porque de los cobros adicionales
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted sobre el problema y lo resolveremos lo antes posible. Realmente apreciamos su paciencia.
Works perfectly and the helpdesk is incredible. They help you with improvements even if you don't ask for it. I super appreciate it!
muy buena! app aun no me figura pero la configuracion es super sencilla al parecer tengoq ue valorar para que figure
Hola,
Muchas gracias por tomarse el tiempo para revisar nuestra aplicación.
Revisé tu tienda y todo lo que configuraste funciona perfectamente. El botón de chat también se muestra para tu tienda.
He respondido a su correo electrónico con más información. Por favor verifique y responda para que pueda responder sus preguntas.
¡Gracias!
Team SuperLemon
Wonder full app. Its very easy to getting touch with customers. I am using free plan currently in future I am going to use paid plan also.
Es funktionierte erst gut, jetzt kann man die App nicht mehr benutzen. Das Icon ist einfach verschwunden und die Quick-Replies in der App funktionieren auch nicht mehr.
estou tendo uma experiência ruim, desde ontem tentando acessar meu painel para fazer configurações e nada, a pagina simplesmente não abre!!
se hoje eu não conseguir resolver vou desinstalar o aplicativo.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.