SuperLemon ‑ Whatsapp Support

SuperLemon ‑ Whatsapp Support

by SuperLemon App

Automated Cart Recovery, WhatsApp Chat & Share,Notifications

4.1 of 5 stars(835 reviews)

WhatsApp Chat + WhatsApp Share

Provide quick & easy customer support service via WhatsApp Chat button. Increase referral sales with WhatsApp Share button.

WhatsApp Abandon Cart Recovery

AUTOMATED & Manual Abandoned Cart Recovery + WhatsApp Marketing. Automatically include discounts & win back lost sales.

Order notifications & COD

Send order confirmation, order tracking, COD Cash on Delivery notifications with WhatsApp CRM. Happy Customers = Repeat Business


About SuperLemon ‑ Whatsapp Support

All-in-one WhatsApp plugin for Shopify stores

  • WhatsApp Live Chat button
  • WhatsApp Share button
  • Manual WhatsApp messages and Order tracking using Chrome extension which is integrated with web.whatsapp
  • Automated WhatsApp message templates - Abandoned cart recovery, Order confirmation, Order shipment, Cash on Delivery (COD) order confirmation
  • Manual WhatsApp messages

Trusted by leading Shopify & Shopify Plus stores to send automated & manual abandoned cart recovery, order confirmation, order tracking, delivery updates and other WhatsApp notifications.

WhatsApp Chat + Share Button

  • Supports multiple WhatsApp numbers
  • Customizable chat button with CTA, display position etc.
  • 50+ premium Chat & Share button designs
  • No code added to your store theme

Please note: WhatsApp mobile app is required by merchant and customer to use the chat functionality.

Automated WhatsApp message templates

  • Abandoned Cart Recovery
  • Order Confirmation
  • Order Shipment with tracking URL
  • Cash on Delivery (COD) order verification & confirmation

About Automated WhatsApp messages

*Automated messages are sent using our WhatsApp Business API-approved number *We charge you when a message is delivered successfully *Message templates are pre-approved by WhatsApp and available in 11 languages: English, Portuguese, Spanish, Italian, German, French, Indonesian Bahasa, Arabic, Turkish, Hebrew, Dutch

Manual WhatsApp messages

  • Create your own message templates
  • Send messages manually in one click from your WhatsApp account using the Chrome extension via web.whatsapp
  • No extra cost for manual messages
  • WhatsApp Marketing CRM

Countries where WhatsApp is popular

Brazil, India, Mexico, Spain, Colombia, Italy, United Kingdom, South Africa, United States, Nigeria, Germany, France, Canada, Pakistan, Indonesia, Hong Kong, Netherlands, Costa Rica ++

Why should your Shopify store have WhatsApp Chat?

Most website visitors leave without purchasing because they can't

  1. find the product they want
  2. get quick answers to their questions

Talk to your customers directly and answer all their queries using WhatsApp. You can continue talking to them even after they leave your website!

Setup in less than 30 seconds

Your life as a store owner is already busy. That's why our app is super simple to setup: enter your phone number and click on ENABLE!

Integrates with

  • WhatsApp

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 30-day free trial

FREE Forever

Free

  • Unlimited WhatsApp Chats
  • Multiple WhatsApp Numbers
  • WhatsApp Share Button
  • Greetings Widget
  • Global On/Off hours
  • 50+ Premium Button Designs

PRO (was $9.99)

$7.99/month

  • All features in FREE +
  • WhatsApp Support Extension on your personal
  • Order History
  • Custom Quick Replies
  • Custom Order Related Templates

ULTIMATE (was $30)

$9.99/month

67% OFF | WESUPPORTYOU during Covid-19 crisis

  • All features in PRO +
  • AUTOMATED & Manual WhatsApp messages
  • Abandoned Cart Recovery
  • CRM - Order Confirmation, Order Shipment
  • Priority Support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews

Bengalí Jewelry

Buenas, desde la semana estoy esperando respuesta de soporte y aun no tengo solución, los mensajes automatizados de whatsapp no están llegando, solo dice enviado a operador.

Allure 5

Superlemon is a great choice I did. I was looking for something that could engage my customers which would not give 'em any other thoughts of my business as a robot or something that is so typical. And I'm glad I found it!
I also love how I am able to retarget them in their most preferred platform, instead of via email which I don't see much more progress based on the audience I have.

Developer reply

December 6, 2021

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

LIUNAILS

Bad decision in the last update, the Manual Orders CRM was a so good feature and you change it, I understand what you want to achieve but could be with a smoothly transition. Hope you can fix it or improve it soon, at this time I will uninstalling, maybe later I will use you again. Good luck.

Developer reply

December 2, 2021

Hi,

Please accept our apologies for any inconvenience caused. Our team is working to bring back the Manual Messaging feature similar to the previous version, which will be released in the second week of December.
If you need any assistance with the App's updated interface, please contact support@superlemon.xyz.
You can count on us to help you.
Thank you