Marketing+Support on WhatsApp
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Highlights
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Works with the latest themes
About this app
Automated cart recovery, WhatsApp chat & share widget, custom template & campaign, shared team inbox
Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API.
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Whatsapp Chat Widget for customer support & Share Widget to increase sales.
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Automated & Manual Abandoned Cart Recovery + Whatsapp Marketing.
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Send order confirmation, order tracking, COD notifications with Whatsapp.
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Custom Templates & Marketing Campaigns via your own Whatsapp API account.
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Shared Team Inbox for your Whatsapp Business API Account.
Pricing
7-day free trialFREE Forever
Free
- 50+ types of Chat Widget
- Abandoned Cart Recovery
- Order Confirmation, Order Shipment
- WhatsApp Business API
- Marketing campaigns
Engage
$15/month
- All features in FREE +
- WhatsApp Support Extension tool
- Create your own automated templates
- Green tick application
Engage Plus
$40/month
- All features in Engage +
- Discounted per conversation cost
- Advanced campaign analytics
- Priority support
- Unlimited customer segmentation
FREE Forever
Free
- 50+ types of Chat Widget
- Abandoned Cart Recovery
- Order Confirmation, Order Shipment
- WhatsApp Business API
- Marketing campaigns
Engage
$15/month
- All features in FREE +
- WhatsApp Support Extension tool
- Create your own automated templates
- Green tick application
Engage Plus
$40/month
- All features in Engage +
- Discounted per conversation cost
- Advanced campaign analytics
- Priority support
- Unlimited customer segmentation
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
1,039 reviews
I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.
It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. I have to admit this is unusual for them, as they have been very responsive in the past.
Dear Customer,
Sincere apologies for the poor customer support experience. Please note in the last month, we faced a few issues regarding WhatsApp templates of Automated messages.
The service was interrupted for some time, but we made sure things were back on track within a few hours. I hope you understand!
Sorry for the inconvenience caused.
The app is good but when customers have to go to the cart or checkout this app pops up asking customers for their number, a really annoying popup, to turn it off you have to change too many things at checkout that maybe probably reduce your conversion rate. The app is good but this setting ruins the app totally
Worst support ever. We had a big issue migrating a store. An automation was trigger and sent messages to clients of all orders. We asked for support and never received any help. This app should be unlisted from Shopify.
The support team is the worst. Didn't like the service. Poor user interface very difficult non supportive staff
About this app
Built by SuperLemon App
About SuperLemon App
3.5 average rating
4 years building apps for the Shopify App Store
1st Floor, Silver Metropolis, 101, Western Express Hwy, Goregaon, Mumbai, MH, 400063, IN
Support
Send a messagesupport@superlemon.xyz
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