They are really bad, I messaged 2 times no response at all. No help, fix a problem. Poor service.... just a shame.
The app isn't working on my theme and I'm having problems with support... I don't recommend it! Support takes a long time to respond to my problem, and it didn't solve a big customer...
he wanted us to solve his theme issue. we advised him to contact developer u took help in theme editing. because all theme are different and we dont know what ur developer has done, but he was adamant that we have to do. we wont touch anything we are not expert at. we are app developers not theme developers so cant help. no issue with one rating. if you feel we should edit your theme without knowing and break it, we are not going to do. we know it is better to get 1 rating then breaking site
muito confuso nada pratico
This app misused my money.
I installed this app only for abandoned carts and disabled all other functions. My messages credit was consumed in 3 days then I found in the messages log that this app is sending multiple COD and tracking messages to the same customer (Although it was disabled) which drains your credit. The customer service agent was unprofessional and denied the issue then later they claimed that listed rates had changed to justify the extra charges. Also, they requested screenshots of the messages log then they never tried to solve the problem rather than blaming me for it.
we launched logs recently and we said that there may be bug in logs data but lots of customer use this app and if disabled it does not go. our charge for kuwait was 0.08$ per msg for automated msg without any monthly fees. i shared him the charge other app charges with 80$ monthly fees + per msg charge of 0.13$ per msg and shared him screenshot and direct link also. we offer cost to cost price for automated msg.
Não consigo configurar pois pede avaliação. Como posso avaliar se não consigo configurar da maneira que considero mais adequada ao meu negócio para ter a experiência
It is not good, because in the mobile version it hides the confirmation of the privacy and it is much too aggressive in the display. Therefore we have deleted it again. More harm than good for us. Too bad, because the idea is very good. If the design is improved, we will come back to it. Ist nicht gut, da es in der Handy Version das Bestätigen vom Datenschutz verdeckt und es ist viel zu Aggressiv in der Darstellung. Daher haben wir es wieder gelöscht. Mehr Schaden als Nutzen für uns. Schade, da die Idee sehr gut ist. Wenn das Design verbessert wird, kommen wir wieder darauf zurück.
This app caused a bug which blocks price update with product quantity change in the cart. The issue remained even after I uninstalled the app.
the moment app is uninstalled nothing remains so the issue might be with some other app
Totally bad, it suddently pop-up a new chat box and I can not deleted even uninstall the app. now I am trying to find help to change the code by myslef. pls let me know if you have the same problem.
The customer service is terrible. I have contacted them vis Chat and Whatsapp and no response at all.
we rarely miss whatsapp chat. we are sorry if you faced issue. its extremely rare to miss whatsapp chat. sorry you faced issue. huge no of site use this app and this is next to impossible to install the app for everyone. as app is free we dont have much resources for help