WhatsApp Customer Reviews

WhatsApp Customer Reviews

by Reviewbit.app

Collect Product Reviews, Photo & video reviews via Whatsapp

4.7 of 5 stars(37 reviews)

Get more reviews on autopilot

Collect customer product Review or Photo Reviews with automatic whatsapp chat bot and offer discounts for photo reviews

Auto Whatsapp Review Request

Ask your customers to collect real product reviews & rating by Sending Automatic Review Request through Whatsapp Chat

Export Reviews to CSV

Export Reviews to CSV and Import reviews to app like loox, Yotpo, Judge.me and all

About WhatsApp Customer Reviews

Reviewbit is a unique product review app that enables small and large brands to collect customer reviews through WhatsApp automatically. Reviewbit lets you maximize social proof and customer trust without compromising your brand. Shopify and Shopify Plus merchants use our easy setup reviews plugin to boost social proofs and sales.

WhatsApp helps you collect reviews from your customers with a high response rate and a 100% open rate. Due to the High open rate in WhatsApp, you can convert all your orders into reviews.

Why Whatsapp for Reviews?

  • Easier for users to submit a review
  • Easy to take and share video/photo reviews
  • Higher Open Rate than Email. Review requests won’t end up in the spam folder!
  • Higher Response Rate than Email
  • Collect Reviews with an intuitive chat UI. No More Boring Form!

Collect reviews on autopilot

Reviewbit gathers authentic product reviews through fully customizable WhatsApp review requests.

  • Automated Whatsapp review requests
  • Customise Whatsapp chat messages to suit your brand
  • Available in English, French (Avis) & 9 other languages
  • Send WhatsApp review request after delivery
  • Send review requests up to 2 months back upon install

Sell more with Reviewbit

Incentivize reviews with coupons code messages

  • Send discount code via WhatsApp for reviewed customers.
  • Discount codes for photo reviews, increase retention and repeat purchases esp. in 2021 BFCM

Connect with your customers

Offer Instant customer support: Respond to negative reviews (ratings below 3) almost instantaneously through WhatsApp using Reviewbit. And resolve the issue.

AUTOMATED WhatsApp Review Request

  • We pass on Whatsapp charges per message only when a message is delivered successfully. This price per message depends on the destination country.
  • Message templates need to be pre-approved by WhatsApp. But you can edit the following WhatsApp Session Messages.

WhatsApp Review requests are available in 11 languages: English, Spanish, German, French, Indonesian Bahasa, Arabic, Hebrew, Dutch, Portuguese, Italian, Turkish.

It works along with Shopify reviews apps like Shopify Product reviews app, Yotpo, Stamped, Judge.me, Loox, Growave, and all other review apps.

Easy to Use: One-click setup simple interface and start sending WhatsApp review request.

Schedule Review Request: You can schedule the review request after order Delivery, purchase, and fulfillment. and you can reschedule the review request

Integrates with

  • Loox,
  • Judge.me,
  • Yotpo,
  • WhatsApp

Media gallery



Free to install

Automated message rates vary by country and start at $0.01 per message

  • Unlimited Review Request
  • Unlimited Reviews
  • Publish up to 50 Reviews
  • Discount for photo reviews
  • Review Widget
  • Powerful integrations



or $8.25/month billed at $99 once per year

Automated message rates vary by country and start at $0.01 per message

  • Unlimited Review Request
  • Unlimited Reviews
  • Publish Unlimited Reviews
  • Discount for photo reviews
  • Review Widget
  • Powerful integrations

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    84% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

Most recent reviews

Dastkhat Studio

I have been using this app for a while, I found it a great tool to have with your website as it really makes it convenient to collect reviews from customers without any hassles.


Super easy to use, and great for building branding especially to provide customer service post sale.

Developer reply

September 15, 2021

Thank you for your kind review. We appreciate it. We are happy to be able to help you and your store 😊

Have a great day!


Olfativa Home

Whatsapp no enviaba msjs... cuando solicite ayuda les dije que no entendía y me dieron un link... les dije que no estaba satisfecho y su respuesta fue, ok entiendo cómo funciona y comentaron ok, cuando se sienta listo nos regala un review... (previo me habían pedido uno porque creían que estaba satisfecho) y hoy veo que me cobran 12 USD por envíos de Whatsapp, de hecho me llegó el msj a mi mismo y me autocalifique y no se ve nada... como tampoco de ninguno de los cientos de clientes que se enviaron... muy insatisfecho, no lo recomiendo

Developer reply

September 8, 2021

First of all, I would like to apologize for the bad experience while using reviewbit. It was unexpected, and I want to resolve your issue ASAP.  I can see you have mentioned you don't get any reviews until now. It may be a configuration issue.

Customer satisfaction is our primary priority, and We happy to refund the debited amount as well. please feel free to send an email to info@reviewbit.app or connect me via WhatsApp wa.me/919142373235

Once again, sorry for the inconvenience. We will do our best to resolve your issue ASAP.