WhatsApp Customer Reviews

WhatsApp Customer Reviews

by Reviewbit.app

Collect Product Reviews, Photo & video reviews via Whatsapp

4.7 of 5 stars(44 reviews)

Get more reviews on autopilot

Collect customer product Review or Photo Reviews with an automatic WhatsApp chatbot and offer discounts for photo reviews

Auto Whatsapp Review Request

Ask your customers to collect real product reviews & ratings by Sending Automatic Review Requests through Whatsapp Chat.

Export Reviews to CSV

Export Reviews to CSV and Import reviews to app like loox, Yotpo, Judge.me and all

About WhatsApp Customer Reviews

Reviewbit is a unique product review app that enables small and large brands to collect customer reviews through WhatsApp automatically. Reviewbit lets you maximize social proof and customer trust without compromising your brand. Shopify and Shopify Plus merchants use our easy setup reviews plugin to boost social proofs and sales.

WhatsApp helps you collect reviews from your customers with a high response rate and a 100% open rate. Due to the High open rate in WhatsApp, you can convert all your orders into reviews.

Why Whatsapp for Reviews?

  • Easier for users to submit a review
  • Easy to take and share video/photo reviews
  • Higher Open Rate than Email. Review requests won’t end up in the spam folder!
  • Higher Response Rate than Email
  • Collect Reviews with an intuitive chat UI. No More Boring Form!

Collect reviews on autopilot

Reviewbit gathers authentic product reviews through fully customizable WhatsApp review requests.

  • Automated Whatsapp review requests
  • Customise Whatsapp chat messages to suit your brand
  • Available in English, French (Avis) & 9 other languages
  • Send WhatsApp review request after delivery
  • Send review requests up to 2 months back upon install

Sell more with Reviewbit

Incentivize reviews with coupons code messages

  • Send discount code via WhatsApp for reviewed customers.
  • Discount codes for photo reviews, increase retention and repeat purchases esp. in 2021 BFCM

Connect with your customers

Offer Instant customer support: Respond to negative reviews (ratings below 3) almost instantaneously through WhatsApp using Reviewbit. And resolve the issue.

AUTOMATED WhatsApp Review Request

  • Automated messages are sent via our WhatsApp Business API-approved number
  • We pass on Whatsapp charges per message only when a message is delivered successfully. This price per message depends on the destination country.
  • Message templates need to be pre-approved by WhatsApp. But you can edit the following WhatsApp Session Messages. *Please get in touch with our customer support to send Automated messages from your verified WhatsApp Number with a green badge.

WhatsApp Review requests are available in 11 languages: English, Spanish, German, French, Indonesian Bahasa, Arabic, Hebrew, Dutch, Portuguese, Italian, Turkish.

It works along with Shopify reviews apps like Shopify Product reviews app, Yotpo, Stamped, Judge.me, Loox, Growave, and all other review apps.

Easy to Use: One-click setup simple interface and start sending WhatsApp review request.

Schedule Review Request: You can schedule the review request after order Delivery, purchase, and fulfillment. and you can reschedule the review request

Integrates with

  • Loox,
  • Judge.me,
  • Yotpo,
  • WhatsApp

Media gallery


Free to install

Automated message rates vary by country and start at $0.01 per message

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

Most recent reviews

Prakruti Jiyofresh

Great app!!
Getting a lot of reviews after using this app! The support team is quick to answer your queries and helps you at every step. Would love it if you had a direct integration with Yotpo


this is a great app to quickly get reviews from customers. Thank you. It got our customer to review over whatsapp easily.

Developer reply

October 16, 2021

We are really happy to hear that our app is helping you to collect more reviews.

Thank you for the wonderful review and have a nice day 😊

Nafih C


Recently started using it, easy way to gather reviews from the customer's.
Easy setup & good team to help you at every step with solutions.

Developer reply

October 15, 2021

Thank you for your kind review. We appreciate it. We are happy to be able to help you and your store 😊

Have a great day!