Interakt ‑ Sell on WhatsApp , 278 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
    236
  • El 8% de las calificaciones son de 4 estrellas
    22
  • El 0% de las calificaciones son de 3 estrellas
    1
  • El 0% de las calificaciones son de 2 estrellas
    1
  • El 6% de las calificaciones son de 1 estrellas
    18
17 de julio de 2023

The product and support are both mediocre. They overcharged us significantly during one month, and when we asked them why its apparently because they undercharged us for the previous 6 months.

Now for the past 10 days we've been unable to respond to most of our customer messages via the app, and the customer support's response is simply that they've escalated the issue to their tech team.

We migrated our WhatsApp API account from Freshchat a while back because we thought Interakt would have a better shopping experience, but even the shopping experience is fairly subpar.

Shop The Arena
India
10 meses usando la aplicación
1
1