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Great for small businesses to start their journey into whatsapp API, value for money.
The Interakt ‑ Sell on WhatsApp app simplifies catalog setup, but lacks variant options similar to those provided by Haptik for Jio. It would greatly enhance the user experience, especially for 'Advanced' subscribers, if this feature were made available.
we have started using interakt since november. Everything works well, had some issues with catalog but that has been addressed well by the team. thanks
Have recently downloaded the app and the team has been very helpful in the whole set up process. Would definitely recommend Interakt for WhatsApp marketing / selling.
The integration features and automation in this application are impressive, particularly the catalog management capabilities. Overall, it's a well-designed app. However, one area that could be improved is the response time for emails. Enhancing this aspect would ensure that we receive timely replies, thereby optimizing communication efficiency.
App is working as I want.
Just perfect for marketing & catalog setup.
UPDATE: interakt support Najeev called me to update me on the issue thanks
We have been using Interakt to set up our whatsapp business api and manage order related, customer support and marketing communications. The onboarding with them was smooth. Overall the product and its features are good. The team is reachable to sort out the technical issue or queries that ever arises.
The application works well, connects easily with shopify without any hassle. Definitely helps in promoting the catalog to the customers and sending via campaigns. Recommended for sure.
There are some basic key features like custom campaigns, auto-replies, catalog replies, templates, saved replies, and many more which are very much helpful and must feature for e-comm business. The best thing about Interakt is their support The only thing I am not happy about is the user interface and also would request the team to do something about converting COD orders to Prepaid.