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I've tried quite a few WhatsApp integration apps for Shopify and CTX is by far the best I've used, and the most affordable too.
The integration is seamless and makes managing customer orders a breeze, especially for COD.
Whenever I've had a question, the support team has been responsive and helpful.
If you're looking for a reliable way to integrate WhatsApp into your Shopify store and streamline your order processing, this app is an excellent choice.
All in all, I highly recommend CTX!!!!
The app is user-friendly, has some useful features, and has really boosted our engagement. But what stands out the most is their customer support, quick, knowledgeable, and always willing to go the extra mile. Highly recommend!
Hello
I have been using their product from a while. Frankly speaking its good and responsive and solves the issue pretty well, also I would like to add these guys have a prompt customer support which has actually solved my doubts multiple times, so its a thumbs up from my end.
Very interesting application for my shopify Shop. Good support
Its awesome and quick reply and give very helpful information and guidelines thanks for the cooperate.
Lovely app great app for business and customer support is amazing
Ho iniziato ad utilizzare la sola chat gratuita, con soddisfazione.
L'app funziona bene, è possibile gestire le conversazioni in modo semplice ed intuitivo. C'è anche il menu personalizzabile, per dare le informazioni più richieste dall'utente in modo automatico.
Nell'ultimo periodo ho aggiunto il servizio a pagamento, per utilizzare whatsapp api e l'invio automatico dei messaggi, ho avuto qualche difficoltà iniziale ma il supporto mi ha aiutato molto e sono riuscito a risolvere velocemente il problema.
App che consiglio assolutamente.
grazie!
I started using free chat only, with satisfaction.
The app works well, you can manage conversations in a simple and intuitive way. There is also a customizable menu, to provide the information most requested by the user automatically.
Recently I added the paid service, to use WhatsApp API and automatic sending of messages. I had some initial difficulties but the support helped me a lot and I managed to resolve the problem quickly.
App that I absolutely recommend.
Thank you!
Great app with many Whatsapp marketing features at a reasonable rate. It can surely give ROI of several times of investment made.
Three great features I found
1) Whatsapp chat with FAQ and Track Order page to reduce support requests
2) Abandoned cart feature with 2 reminders that can be scheduled
3) Broadcast feature with ability to easily import contacts from Shopify. Tool can format phone nos automatically
I recently integrated the WhatsApp API into our system using Ctx Whatsapp Chat and the process was incredibly smooth and easy. The customer service team was exceptionally helpful throughout the application process, providing clear guidance and support. Highly recommended!
I've been using this app for over a year and it works very well. I never had any problems with it and once I installed another app and it interacted with this one, I contacted technical support and they resolved it very quickly. The truth is that both the app and the support are top-notch.