Ctx: WhatsApp Chat + Marketing , 712 reviews

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
    606
  • 8% of ratings are 4 stars
    60
  • 2% of ratings are 3 stars
    15
  • 1% of ratings are 2 stars
    8
  • 3% of ratings are 1 stars
    23
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and its ability to automate tasks such as sending cart abandonment reminders and order confirmations via WhatsApp. Many have noted increased conversions and improved customer satisfaction. Standout features include sales recovery with WhatsApp API, COD order confirmation, and product sharing to WhatsApp support. The app's customer support is frequently praised for its responsiveness and helpfulness.

Edited February 1, 2017

I like the idea of this app because a lot of my customers use WhatsApp. I wish this app had analytics so I could know if it's actually doing good for my business. Aesthetically it looks nice on my website, I like that I could change the color to match my theme. But, at this point with no analytics I'm just not sure if it's bringing in more traffic or not. And if the person that clicks it doesn't have WhatsApp downloaded on their phone then the button doesn't redirect to anything which makes it seem like it's broken. DecorCT.com

Decorct
Indonesia
Over 3 years using the app
Edited November 12, 2019

I already had whatsapp chat and now it's weird because on my page it appears 2 whatsapp icons... What should I do to keep just one?

Dream Lab E-Commerce
Paraguay
Over 2 years using the app
June 6, 2018

Your review is too short. Enter a comment

Mah Garments
India
10 months using the app
Edited January 2, 2018

cheeck out our online store cheapapple.net for soundbar sportwears,wathes, outwears and accessories

Cheap Apple Com
Austria
4 months using the app
January 27, 2020

Ask me for review before i even started. App is not responding properly do I could not really use it yet. Might update review later

Mrs. Nap Deal
Germany
3 months using the app
Softpulse Infotech replied January 28, 2020

Sorry for the inconvenience. But there is just an option given to post a review for our app. It is not mandatory, you can do it later :)
Also for app related support you can reach out us at support@shopiapps.in
We will be happy to help you. Thank you.

September 10, 2017

très bonne idée
mais la barre ne fonctionne pas

Niashoping
Belgium
3 months using the app
December 23, 2017

I;ve added code many times by changing places but it does not show any share icon on mobile or desktop.

Shoppista
United States
2 months using the app
December 26, 2018

This app is helpful. Haven't really seen much difference in sales. Given some time maybe more will come

Infants Wear
United States
2 months using the app
May 25, 2017

Honestly, i am not sure if i have installed this app on my store or not. I will check then give a second review or edit this review. Thanks.

Fashion Eaziloot Com
Malaysia
About 2 months using the app
October 4, 2017

the share button is blocking the check out button at the bottom of the cart.. extremely silly

Ginnie Bottle
Hong Kong SAR
About 2 months using the app
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