Reviews (737)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like automated messaging and WhatsApp marketing tools, including broadcast messaging. They appreciate the user-friendly interface, easy setup, and seamless Shopify integration. The app is noted for its reliability and responsive customer support, even on weekends, making it a valuable tool for utilizing WhatsApp in marketing and customer service strategies.

November 13, 2018

Perfect, very easy to install and its needed for the market in Asia where most people uses WhatsApp instead of Messenger.

Lion Rock Corporation Ltd
Hong Kong SAR
10 months using the app
March 16, 2022

Excellent app and very good customer service. It helps a lot when confirming orders and in the same way when confirming COD orders. 100% recommended

Goodies Bolivia
Bolivia
10 months using the app
Softpulse Infotech replied March 17, 2022

Thank you for your review 😊 🙏

December 15, 2022

Great features and excellent customer support. Had a reply from in just immediately , and resolved my issue pretty quick

Irteqaa
United Kingdom
10 months using the app
July 13, 2018

Awesome feature, and great customer support with prompt turnaround time.

Mayfairlab
Italy
10 months using the app
February 18, 2022

I initially downloaded the app for order messages through Whatsapp. But ended up using all the features. The developer support was friendly and quick enough to help with any type of issue. There hasn't been anything that I m not enjoying. The only thing I m a little confused or unsatisfied with is about the order confirmations coming from a random number. Except for this, I have been enjoying the flexibility of the app. Hats off to the team who has been working on this.

Poorvika Dairy
India
10 months using the app
Softpulse Infotech replied February 19, 2022

Thank you for your kind review. 🙏

Yes, due to lengthy verification process at Facebook/WhatsApp, our app sends automated messages using pre-approved bot numbers for business API.
All automated messages includes store name and wa.me WhatsApp link, so that customer can identify the store and contact directly to store owner.

Thanks again. :)

August 19, 2018

super recomendado! Esto definitivmente ayudara a mejora y tener un mayor exito en nuestra empresa

Ragnarok Oficial
Peru
9 months using the app
January 9, 2023

I love this app. i used it when i was start my store and its very use full to connect buyer.and support team is very helpful.love you team.give more and more this type usefull app.thank you

ssshopybardoli
India
9 months using the app
November 13, 2021

The support on this app as well as the functionality makes it far more customer friendly than any of the other messenger apps. This is your app, you don't need to look any further.

Aerosphere
South Africa
9 months using the app
Softpulse Infotech replied November 13, 2021

Thank you for your review. 😊

January 26, 2017

I will give more stars if I can. Great app and it is free. Eazy to install. This app brought my store into a new level. Thank you.

Reemyu
Sri Lanka
9 months using the app
September 10, 2021

VERY GOOD APP TO USE OTHERS ARE FREE BUT OF NO USE. I PREFER THIS APP OVER SMSBUMP. VERY EASY TO USE AND BRING THE BUSINESS FOR ME

BUYER ZONE INDIA
India
9 months using the app