Reviews (737)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like automated messaging and WhatsApp marketing tools, including broadcast messaging. They appreciate the user-friendly interface, easy setup, and seamless Shopify integration. The app is noted for its reliability and responsive customer support, even on weekends, making it a valuable tool for utilizing WhatsApp in marketing and customer service strategies.

May 16, 2017

thank you so much
Amazing
thank you

Londonfashion2020
United Kingdom
29 days using the app
May 26, 2020

Configuracion muy facil, y facil de usar, simple y muy util el app para el celular, encuentro todo lo que quiero hacer para recuperar carros abandonados.

lalegumbreriaonline
Colombia
29 days using the app
August 26, 2020

very good app

SliWatch
Chile
29 days using the app
September 1, 2017

I tried installing it on Ira Theme and it does work. Tried all possible permutation and combinations....

Sitaarey
India
About 2 years using the app
Edited July 20, 2021

Amazing app...Really like it. Easy to install and configure.. This company is doing great work. The support team is so helpful and they will help you and they answer so immediately.

ZIPCARTZ
India
28 days using the app
December 31, 2018

This is a very useful app and I have been looking for this solution for a while. However a couple of pointers that could make the app a lot better:

1. Have a longer list of abandoned checkouts (10 per page is too less- it should be at least 30 preferably 50)
2. Have an option to 'clean' the phone number- some customers add spaces or country code (when it is default) making their correct number incorrect. In such cases, the app fails to recognize or clean the number and shows it as an incorrect number
3. Make "{customer_first_name}" an available variable as it is much better to address customers with their first name rather than full name
4. It would be super great if you can include product name variable as an available variable in the auto message.

The Mom Store
India
Over 1 year using the app
January 6, 2021

very easy no bugs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Saiga Parts
India
27 days using the app
May 9, 2023

I recently started using the WhatsApp chat + Cart Recovery app on my Shopify store, and I am thrilled with the results! The app has helped me improve my customer engagement by providing a quick and convenient way for customers to contact me through WhatsApp. The cart recovery functionality is a game changer, as it has helped me recover many lost sales and increase my revenue. The automated order confirmation messages are also a great feature that has enhanced my customer service and brand identity. Overall, I highly recommend this app to any Shopify store owner who wants to improve their customer engagement and increase their sales!

magjenta
Kosovo
26 days using the app
December 3, 2019

Awesome app! Let you controle the different between clicks and bricks trough a personal touch. 5 stars

Aquania
Netherlands
26 days using the app
May 25, 2017

The app is great, i would recommend it to a friend. When sharing on whatsapp, the message and pics could be better structured, maybe more bold letters and a better showcase of the product or image being shared. Alround, a great app! :)

Spicemecca
South Africa
Over 1 year using the app