Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales, particularly through its abandoned cart recovery feature. It offers automated responses, customer support, and marketing communications on WhatsApp, integrating smoothly with Shopify. The support team is praised for their prompt and helpful service. The app is also appreciated for its user-friendly interface, cost-effectiveness, and features like image and button integrations that improve interaction and click-through rates.
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Accomplishes whats expected and more.
Since we have been using the app its been very stable for all of our customer service operations.
Automated notifications work well with the most success rate of all other apps I tried.
Also, everytime I have an idea of how to improve our experience or user experience, they work diligently to fix or create the feature.
Great customer experience so far!
LETS DO AI AGENTS NEXT <3
Ctx has been a game-changer for us!
The platform is super easy to use and has helped us streamline customer communication and marketing on WhatsApp. The support team is amazing and always ready to help. Highly recommend!
It's really nice, helped me in many ways. The most important thing the have very quick customer care service. They revert very fast nd help me resolve all my queries.
Definitely the best app for automated whatsapp marketing. Their UI is very simple and easy to understand. The customer support is incredible. Always willing to understand your queries and provide you with the solution. The price is best in the market out there.
Great app! Very easy to set up and customize. It helped me connect with my customers directly and improved abandoned cart recovery. Highly recommended :)
Good app. We have been using it for more than 6 months. Great for Abandoned Cart Recovery and COD Confirmation. We are still trying the marketing features of the app. The Support is extremely prompt and helpful, unlike other Shopify apps, they solve issues via proper Gmeet and enable timely work flow. Would highly recommend this app for D2C.
This Shopify app for WhatsApp support is fantastic. It works smoothly and offers great features for customer communication. The support team is extremely friendly, helpful, and quick to respond. Great app and excellent support – highly recommended!
CTX is a very good app for WhatsApp automation.
The support is amazing. I've had few hiccups in the process and they helped me through it. recommend it for sure!
Excellent customer service. It is a nice app to use. I highly recommend this app.
I have been using the application for several years now, and I have witnessed its improvements over time. I can say that I have gained many benefits from the abandoned cart sales funnels, and I am very satisfied. The support is immediate, and they help me with all the questions I have. For my store, You Minox, it allowed me to enhance messages by including images and buttons in the automated messages. I highly recommend it 100%.