Ctx: WhatsApp Chat + Marketing

Ctx: WhatsApp Chat + Marketing

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (729)

WhatsApp button for chat support, WhatsApp order confirmation, COD confirmation, abandoned cart, API

Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us by Chatix. Manual & automated WhatsApp chat messages for abandoned checkout recovery, order confirmation, COD verification, order fulfilment & review request notification. Mobile app for manual abandoned whatsapp cart recovery & more. Promotions & whatsapp business api for marketing, ready to use + custom template & broadcast campaign. Shared Inbox / chat panel to support & answer customer's queries

Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us by Chatix. Manual & automated WhatsApp chat messages for abandoned checkout recovery, order confirmation, COD verification, order fulfilment & review request notification. Mobile app for manual abandoned whatsapp cart recovery & more. Promotions & whatsapp business api for marketing, ready to use + custom template & broadcast campaign. Shared Inbox / chat panel to support & answer customer's queries more
  • All in one widget button for WhatsApp Chat, FAQs, Order Tracking & Contact Us.
  • WhatsApp automated messages for Abandoned Checkout Recovery. Now use own number.
  • Order Confirmation, COD Order Verification, Fulfillment & Review Request.
  • WhatsApp chat button w/ multiple support agent, availability time + WhatsApp API
  • WhatsApp Chat + abandoned cart recovery, verify COD orders, broadcasts & more.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Cart recovery

Automated workflows, Discount offers, Personalized campaigns

Display options

Custom branding, Custom discount codes, Customizable widgets, Triggers

Real-time messaging

Live chat

Automated responses

Cart recovery, COD verification, Discounts, FAQs, Order updates, Review requests, Shipping alerts, Upsell

Customization

Agent avatar, Business hours, Chat assignment, Chat buttons, Chat window, Welcome messages

Launched

June 9, 2015

Languages

English

Works with

WhatsApp, Loox Reviews, Judge.me

Pricing

FREE Forever

Free

  • ∞ WhatsApp Chats
  • ∞ Premium Button Designs
  • Multiple Support Agents
  • Online/Offline Hours
  • WhatsApp Share Button
  • FAQs
  • Contact Us
  • Order Tracking

ADVANCED

$8.99 / month

  • All Features in FREE +
  • Abandoned Cart Recovery - Manual
  • Cash On Delivery Verification - Manual
  • Order Confirmation & Fulfillment - Manual

14-day free trial

PREMIUM(was 29.99)

$19.99 / month

Automated Messages rates start at $0.0051 and Its vary by country. Now send automated messages using own brand number.

  • Advanced+
  • WhatsApp Business API
  • Automated WhatsApp Messages
  • Auto Abandoned Cart Recovery
  • COD Verification
  • Team Inbox
  • Schedule Broadcast

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (729)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface. They value its automated features, such as personalized order confirmations and abandoned cart reminders via WhatsApp, which boost conversions. The ability to customize messages to match brand voice is also appreciated. Support is praised for their quick response and issue resolution. Merchants also highlight the 30-day free trial and cost-saving benefits on Cash on Delivery orders. The app is recognized for enhancing customer engagement and increasing sales.

May 25, 2024

Great app with many Whatsapp marketing features at a reasonable rate. It can surely give ROI of several times of investment made.
Three great features I found
1) Whatsapp chat with FAQ and Track Order page to reduce support requests
2) Abandoned cart feature with 2 reminders that can be scheduled
3) Broadcast feature with ability to easily import contacts from Shopify. Tool can format phone nos automatically

Chatterbox Labels
India
11 months using the app
July 2, 2024

Ho iniziato ad utilizzare la sola chat gratuita, con soddisfazione.
L'app funziona bene, è possibile gestire le conversazioni in modo semplice ed intuitivo. C'è anche il menu personalizzabile, per dare le informazioni più richieste dall'utente in modo automatico.
Nell'ultimo periodo ho aggiunto il servizio a pagamento, per utilizzare whatsapp api e l'invio automatico dei messaggi, ho avuto qualche difficoltà iniziale ma il supporto mi ha aiutato molto e sono riuscito a risolvere velocemente il problema.
App che consiglio assolutamente.
grazie!

I started using free chat only, with satisfaction.
The app works well, you can manage conversations in a simple and intuitive way. There is also a customizable menu, to provide the information most requested by the user automatically.
Recently I added the paid service, to use WhatsApp API and automatic sending of messages. I had some initial difficulties but the support helped me a lot and I managed to resolve the problem quickly.
App that I absolutely recommend.
Thank you!

EmporiodiAntonio
Italy
11 months using the app
May 23, 2024

I've been using this app for over a year and it works very well. I never had any problems with it and once I installed another app and it interacted with this one, I contacted technical support and they resolved it very quickly. The truth is that both the app and the support are top-notch.

elmejorcalcetin
Spain
Over 2 years using the app

Support

Softpulse Infotech can answer any questions you have about Ctx: WhatsApp Chat + Marketing.

Developer

Softpulse Infotech

Ghoddod Road, Surat, GJ, 395006, IN

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