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Super useful app! Easy to set up and great for sending order updates automatically. Saves a lot of time. Just wish customer numbers showed properly instead of ‘unknown’, but overall really good.
Hi there, thanks for the great feedback! We’re glad the app is saving you time with automated order updates. We hear you on customer numbers showing as “unknown”—please share a screenshot and your device/app details via “Get Support” so we can investigate.
Best, The WhatsApp Team
excelente para la confirmacion de pedidos y seguimiento
cumple con el objetivo, seria ideal poder modificar los mensajes que se envían
Hola, gracias por tu reseña y por usar la app. Nos alegra saber que cumple con tu objetivo. Entendemos la importancia de poder personalizar los mensajes y estamos recopilando este tipo de comentarios para priorizar mejoras. Si tienes ejemplos concretos, compártelos con nosotros mediante “Get Support” en la app. Saludos, El equipo de WhatsApp
Works smoothly and is far more cost-effective than other third-party apps.
However, it’s missing a critical feature: the ability to edit templates.
While you can create new templates in the WhatsApp Manager within Meta Business Suite, there’s currently no way to access or use those templates inside the Shopify WhatsApp app, which is quite disappointing.
Hopefully the developers address this soon, as this limitation is a common concern mentioned across many other reviews.
Great app! It would be incredibly useful to see customizable template options & integration with Shopify Flow for custom automation.
Hi there, thank you for the great review and suggestions. We hear you on customizable templates and deeper automation (including Shopify Flow). Feel free to share more details via “Get Support” in the app—it helps us prioritize. Best, The WhatsApp Team
muy conveniente y actualizado, prefiero esto que los emails!!!!
Hola, ¡muchas gracias por tu reseña! Nos encanta saber que te resulta conveniente y que prefieres WhatsApp frente a emails. Si necesitas ayuda o quieres compartir sugerencias, contáctanos desde “Get Support” en la app. Saludos, El equipo de WhatsApp
excelente integración nos funciona muy bien
thank you
Excellent choice over other 3rd party apps.
Hi there, thank you for the great review! We’re glad to hear the app is working well for you and that you prefer it over other options. If you ever have suggestions or need help, please reach out via the “Get Support” link in the app. Best, The WhatsApp Team
bis jetzt alles gut
Hallo, vielen Dank für Ihre positive Bewertung! Es freut uns, dass bisher alles gut läuft. Wenn Sie Fragen haben oder Feedback teilen möchten, erreichen Sie uns jederzeit über „Get Support“ in der App. Viele Grüße, Das WhatsApp Team