WhatsApp

In order management it is missing an option to send a message for local pick up. Something like - Your order #1234 is ready to be picked up at this and this location + opening hours.

Currently it sends a message that says "Your order has been shipped", which customers find confusing.

Bien, pero no puedo gestionar la hora de envios de los mensajes y clientes se quejan de que les llega a horas de madrugada. Está en time zone MADRID / ESP pero aún así algo pasa y no veo la opción de QUIET HOURS o algo parecido. Gracias!

La usiamo da poco ma devo dire che siamo molto soddisfatti, i clienti ci ricontattano spesso su whatsapp per informazioni o assistenza e devo dire che è molto meglio delle email per questo. Metto 4 stelle solo perchè sarebbe perfetto poter integrare (anche a pagamento) la possibilità di usare i modelli di Whatsapp Manager, sia per il marketing che per info ordini ecc.

SOMENTIMES THE ORDER MESAGE DESSAPEAR FROM CHATS

order confirmation messages are not sending instantly

Positiva, aunque la integración de Meta - Whatsapp - Shopify requiere paciencia.

Nice app. Please add Abandoned Cart to the message list.

It has been good so far. We have just started using it so its too soon to tell.

more features are expected

It's a very useful automation service, but sometimes i face some issues in whatsapp application on phone, which is the customer number shown as unknown user which make some conflict, and the message which is contain the order details always doesn't appear while shown as this message may take a while, i already sent to whatsapp support and no one could fix my issue