WhatsApp

It works very well, only for a gifting business, we would not like to send a confirmation message to the recipient, if Meta could at one point be able to differentiate between "message sent to shipper" and "message send to recipient", then I would rate the app 5star

Buenos opciones para notificaciones a los cliente pero les falta mas ajustes de herramientas para poder dar respuestas automaticas

In order management it is missing an option to send a message for local pick up. Something like - Your order #1234 is ready to be picked up at this and this location + opening hours.

Currently it sends a message that says "Your order has been shipped", which customers find confusing.

Bien, pero no puedo gestionar la hora de envios de los mensajes y clientes se quejan de que les llega a horas de madrugada. Está en time zone MADRID / ESP pero aún así algo pasa y no veo la opción de QUIET HOURS o algo parecido. Gracias!

It will be great if we have abandoned cart too

SOMENTIMES THE ORDER MESAGE DESSAPEAR FROM CHATS

ottima

should include some modifications capabilities

It has been good so far. We have just started using it so its too soon to tell.

La usiamo da poco ma devo dire che siamo molto soddisfatti, i clienti ci ricontattano spesso su whatsapp per informazioni o assistenza e devo dire che è molto meglio delle email per questo. Metto 4 stelle solo perchè sarebbe perfetto poter integrare (anche a pagamento) la possibilità di usare i modelli di Whatsapp Manager, sia per il marketing che per info ordini ecc.