Reviews (530)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and cost-effective, enhancing efficiency by automating order updates and improving customer communication. Integration with WhatsApp Business allows use of personal numbers and tracking through chat logs. The app supports multiple languages and adapts to different regions, positively impacting workflow and customer interactions. Merchants express satisfaction with its usefulness and seamless integration into business operations.

May 11, 2026

good app

Auto repuestos Revisa
Guatemala
8 months using the app
January 30, 2026

i disconnected it many times cuz there is a problem with uploading messages

ezy.
Kuwait
2 months using the app
Meta replied April 9, 2026

Hi there, thanks for your feedback—sorry you’re running into issues uploading messages and having to disconnect repeatedly. Please contact us by clicking "Get support" in the app so we can investigate.

Best,
The WhatsApp Team

May 12, 2026

Awesome app

Shadani&Co
Canada
5 months using the app
May 9, 2026

Very Helpful and practical

Socksy Socks
Lebanon
5 months using the app
April 1, 2026

muy bien

CZDE
United States
7 months using the app
Meta replied April 9, 2026

Hola, ¡gracias por tu reseña! Nos alegra saber que te está funcionando bien. Si tienes sugerencias para mejorarla aún más, contáctanos desde “Get Support” en la app. Saludos, El equipo de WhatsApp

Edited March 21, 2026

cannot get it connected. buggy. if you have another whatsapp in a different currency you cannot add

Movement Assessment Technologies
Australia
2 days using the app
Meta replied April 9, 2026

Hi there, thanks for your feedback. We’re sorry you’re having trouble connecting, especially with multi-currency or multiple WhatsApp account setups. Please contact support via “Get Support” in the app with details of your WhatsApp Business Account(s) and currency/region settings so we can review compatibility and help troubleshoot. Best, The WhatsApp Team

January 19, 2026

Şablonları güncelleyemiyoruz. Stoğa gelince haber ver kısmıda olsa süper olur.

Jorbinol
Türkiye
3 months using the app
Meta replied April 9, 2026

Geri bildiriminiz için teşekkürler. Şablonları daha kolay özelleştirip güncelleyebilmeniz için aktif olarak yeni özellikler üzerinde çalışıyoruz—gelişmeleri en kısa sürede paylaşacağız.

December 26, 2025

Foi fácil configurar, e funciona bem. Porém, não é possível editar os textos das mensagens e estão todos em português de Portugal, o que gera algumas diferenças para os brasileiros. Seria bom se tivesse uma maior gama de personalizações para cada loja.

Zuper Mercado Online
Brazil
13 days using the app
April 6, 2026

Excellent choice over other 3rd party apps.

Next Watchez
Pakistan
4 months using the app
Meta replied April 9, 2026

Hi there, thank you for the great review! We’re glad to hear the app is working well for you and that you prefer it over other options. If you ever have suggestions or need help, please reach out via the “Get support” link in the app. Best, The WhatsApp Team

April 16, 2026

good

Tools Point
Pakistan
3 months using the app