Reviews (446)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app user-friendly and easy to set up, appreciating its seamless integration with Shopify. It's praised for cost-effectiveness and functionality, especially for sending automatic order updates that save time and improve operations. The app enhances customer communication, increasing order confirmation rates and preferred over email notifications for its convenience and efficiency. Merchants value its simplicity and positive impact on business operations.
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It's a very useful automation service, but sometimes i face some issues in whatsapp application on phone, which is the customer number shown as unknown user which make some conflict, and the message which is contain the order details always doesn't appear while shown as this message may take a while, i already sent to whatsapp support and no one could fix my issue
Hi there, thanks for your feedback. We’re sorry about the issues with customer numbers showing as “unknown” and order details not rendering properly. Please reach out via whatsappforshopifysupport@meta.com so we can investigate.
Best,
The WhatsApp Team
Foi fácil configurar, e funciona bem. Porém, não é possível editar os textos das mensagens e estão todos em português de Portugal, o que gera algumas diferenças para os brasileiros. Seria bom se tivesse uma maior gama de personalizações para cada loja.
muy bien
Hola, ¡gracias por tu reseña! Nos alegra saber que te está funcionando bien. Si tienes sugerencias para mejorarla aún más, contáctanos desde “Get Support” en la app. Saludos, El equipo de WhatsApp
It is very strict with the phone numbers and everyone can see your chats business or personal
En mi tienda en Argentina funciona bien, cumple con todos los mensajes automáticos sin problemas luego de realizar una configuración correcta.
El único problema que estoy teniendo y que no encuentro solución, es que no está realizando la Respuesta automática: "Envía automáticamente un mensaje con tu información de contacto a los clientes que respondan el mensaje de utilidad en WhatsApp."
Y la verdad es que sería de suma importancia que funcionara ya que el número de teléfono que estoy usando para esta app solo es para esta app y no la estamos usando para contestar mensajes.
i have installed this
but iam a bit confused
since i am sending whatsapp on order confirmation
there is no optin from user
will this result in my account being banned
Good
Good but missing some features, most importantly is to be able to customize messages and use custom message templates
Hi there,
Thank you for your feedback and for using our app.
We understand how important it is to have customizable messages and templates. We’re actively working on adding more flexibility and customization options based on user feedback like yours, and we have recently launched a new message format specifically for order updates.
We hope you give it a try, and please let us know if there are specific features you’d like to see.
Best,
The WhatsApp Team
I'm giving it a 4 just because it is so much pain killer, make all the 3rd party useless and saves a lot of money. unfortunately, unable to edit the messages is a really blocker! they must add this feature ASAP, also adding few more events.
Hi there,
Thank you for your feedback and for highlighting the value the app brings to your business.
We hear you on the need for message editing and additional event support. We even just launched a new and improved message format for order updates, as well as several new events, and we hope that you will try them out!
If you have specific event types or customization needs, please let us know, as we’d love to hear more.
Best,
The WhatsApp Team
Buenas siento que le falta un poquito más, porque no programar también los estados, así como Facebook e Instagram.