Reviews (529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app user-friendly and cost-effective, enhancing efficiency by automating order updates and improving customer communication. Integration with WhatsApp Business allows use of personal numbers and tracking through chat logs. The app supports multiple languages and adapts to different regions, positively impacting workflow and customer interactions. Merchants express satisfaction with its usefulness and seamless integration into business operations.
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La usiamo da poco ma devo dire che siamo molto soddisfatti, i clienti ci ricontattano spesso su whatsapp per informazioni o assistenza e devo dire che è molto meglio delle email per questo. Metto 4 stelle solo perchè sarebbe perfetto poter integrare (anche a pagamento) la possibilità di usare i modelli di Whatsapp Manager, sia per il marketing che per info ordini ecc.
It's a very useful automation service, but sometimes i face some issues in whatsapp application on phone, which is the customer number shown as unknown user which make some conflict, and the message which is contain the order details always doesn't appear while shown as this message may take a while, i already sent to whatsapp support and no one could fix my issue
Hi there, thanks for your feedback. We’re sorry about the issues with customer numbers showing as “unknown” and order details not rendering properly. Please click "Get support" in the app so we can help investigate.
Best,
The WhatsApp Team
Positiva, aunque la integración de Meta - Whatsapp - Shopify requiere paciencia.
muy bien
Hola, ¡gracias por tu reseña! Nos alegra saber que te está funcionando bien. Si tienes sugerencias para mejorarla aún más, contáctanos desde “Get Support” en la app. Saludos, El equipo de WhatsApp
Foi fácil configurar, e funciona bem. Porém, não é possível editar os textos das mensagens e estão todos em português de Portugal, o que gera algumas diferenças para os brasileiros. Seria bom se tivesse uma maior gama de personalizações para cada loja.
tuve mala experiencia con las plantillas
Nice app. Please add Abandoned Cart to the message list.
It is very strict with the phone numbers and everyone can see your chats business or personal
Good
order confirmation messages are not sending instantly
