Reviews (530)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app user-friendly and cost-effective, enhancing efficiency by automating order updates and improving customer communication. Integration with WhatsApp Business allows use of personal numbers and tracking through chat logs. The app supports multiple languages and adapts to different regions, positively impacting workflow and customer interactions. Merchants express satisfaction with its usefulness and seamless integration into business operations.
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En mi tienda en Argentina funciona bien, cumple con todos los mensajes automáticos sin problemas luego de realizar una configuración correcta.
El único problema que estoy teniendo y que no encuentro solución, es que no está realizando la Respuesta automática: "Envía automáticamente un mensaje con tu información de contacto a los clientes que respondan el mensaje de utilidad en WhatsApp."
Y la verdad es que sería de suma importancia que funcionara ya que el número de teléfono que estoy usando para esta app solo es para esta app y no la estamos usando para contestar mensajes.
i have installed this
but iam a bit confused
since i am sending whatsapp on order confirmation
there is no optin from user
will this result in my account being banned
Good but missing some features, most importantly is to be able to customize messages and use custom message templates
Hi there,
Thank you for your feedback and for using our app.
We understand how important it is to have customizable messages and templates. We’re actively working on adding more flexibility and customization options based on user feedback like yours, and we have recently launched a new message format specifically for order updates.
We hope you give it a try, and please let us know if there are specific features you’d like to see.
Best,
The WhatsApp Team
I'm giving it a 4 just because it is so much pain killer, make all the 3rd party useless and saves a lot of money. unfortunately, unable to edit the messages is a really blocker! they must add this feature ASAP, also adding few more events.
Hi there,
Thank you for your feedback and for highlighting the value the app brings to your business.
We hear you on the need for message editing and additional event support. We even just launched a new and improved message format for order updates, as well as several new events, and we hope that you will try them out!
If you have specific event types or customization needs, please let us know, as we’d love to hear more.
Best,
The WhatsApp Team
Buenas siento que le falta un poquito más, porque no programar también los estados, así como Facebook e Instagram.
Faltan más opciones de configuración
Hola,
Gracias por tus comentarios y por usar la aplicación!
Te escuchamos y estamos trabajando activamente para que la aplicación sea más flexible y personalizable. Además, recientemente lanzamos nuevos eventos de pedidos y formatos de mensajes enriquecidos que son más atractivos y visuales.
Gracias nuevamente por usar la aplicación y por ayudarnos a mejorarla.
Saludos,
El equipo de WhatsApp
Simple to set up.
Just need an abandoned cart automation.
