Name: WhatsApp
Brand: Meta
Rating: 4.3 (294 reviews)

定價: 免費安裝。可能需支付額外費用。
評分: 4.3 (294)
開發者: Meta

An official app from Meta: Keep customers informed with timely order updates on WhatsApp

Seamlessly integrate WhatsApp with your Shopify store in a few clicks, freeing up more time for you to focus on your business. At checkout, your customers will see an option to get order updates on WhatsApp. Build trust by automatically updating customers about their order at every step of the post-purchase journey.

Connect your WhatsApp Business account to integrate
Choose from a list of pre-written templates that contain dynamic variables
Improve customer satisfaction and reduce support cases
Leverage WhatsApp’s interactive features to strengthen customer relationships

廣獲同類商店愛用: 美國商家

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify 管理介面
WhatsApp

類別

追蹤訂單

通知

定價

Meta 可能另外收取費用，並開立 Shopify 以外的其他發票。瞭解詳情

Free

免費安裝

Click link for detailed pricing info

所有費用均以 USD 計價。查看所有定價選項

評論 (294)

整體評分

4.3

各級評分數量

74% 的評分為 5 顆星
218
8% 的評分為 4 顆星
23
4% 的評分為 3 顆星
13
3% 的評分為 2 顆星
8
11% 的評分為 1 顆星
32

所有評價

2025年12月24日

Hello. Meta has rejected your messages, saying that they do not comply with Meta's rules. I submitted a request, but it has been pending for a month now. As a result, my customers have not received any messages for a month. Please advise me on what to do to resolve this issue.

KMERPHONE

喀麥隆

使用應用程式大約2個月

Meta 已回覆 2026年1月20日

Thank you for your patience and for letting us know about this issue. Message template approvals are managed by Meta and can sometimes take longer than expected. We recommend checking the template content for compliance with Meta's guidelines and reaching out to our support team for assistance in expediting your request. You can contact support by clicking the "Get Support" link in the app.

Best Regards,
The WhatsApp Team

編輯時間：2026年1月8日

L'app ha del potenziale ma al momento presenta diversi problemi.
Il primo problema che ho riscontrato è che nonostante il negozio abbia la lingua italiana impostata i messaggi che vengono inviati al cliente hanno il titolo in italiano e il pulsante in italiano, ma il corpo del messaggio in inglese...

Dal WhatsApp Manager non è possibile modificare il messaggio perché creato da un'app esterna.

Inoltre sarebbe utile avere altri messaggi automatici che partono quando l'ordine su Shopify viene evaso e non solo quando viene spedito.

Spero presto in un aggiornamento, per poter aggiornare la mia recensione.

Aspetto una risposta, grazie

Brico Bello

義大利

使用應用程式大約1個月

Meta 已回覆 2026年1月20日

Grazie per il tuo feedback dettagliato. Siamo a conoscenza dei problemi di traduzione e della necessità di una maggiore personalizzazione dei messaggi. Stiamo lavorando per migliorare il supporto multilingue e per aggiungere ulteriori opzioni di automazione, inclusi messaggi per gli ordini evasi. Apprezziamo i tuoi suggerimenti e ti invitiamo a contattare il nostro supporto per eventuali aggiornamenti o domande specifiche. Puoi farlo cliccando sul link "Ottieni supporto" nell’app. Restiamo a tua disposizione per aiutarti!

2026年2月9日

Great idea and its great to have an app created by WhatsApp, but the functionality is limited.

Templates are not customisable, making the messaging sound robotic and old fashioned.

The support via the build-in support button is non-exsistance, the agents wont help you as they say they dont care about Shopify x Whatsapp integration, while it is a natively built app by WhatsApp. It is quite funny to see.

There are bugs, such as the app doesnt know how to handle split fulfilment and will send out wrong notifications. Again, no support is avaliable and no way to report this issue as their support staff refuses to help, they will response with a canned message, saying they do not handle WhatsApp account bans. How silly this is.

AVO Blind Box

英國

使用應用程式 12天