리뷰 (36)
상세 검색
-
평점별
even you make uninstall to the app still shown in your website automatically
if you install it on time then you don't have option to remove it take care
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
I'm sorry that you feel upset. You have been using GetButton since 2018 and the price was always $2.99 for you even after the price increases for new customers, which happened just once in the last 5 years.
I have checked the tickets and we have been answering all your emails =(
As for the slowing down, the button works asynchronously and loads after every other content loads on your page. You haven't contacted us regarding this matter.
Please reply to my email.
Alex.
I can't get in any customer support contact with you guys,
I have some problem about the icon, I want to move it to the middle on the mobile side, not at the bottom.
If you see this comment, please contact me immediately at info@evbases.com
This comment will be deleted until my problem is solved,
I have not received a reply now, please help me how should I solve the problem now,
He didn't help me to solve the problem, I don't know how to upgrade
Hello,
We were in touch with you 5 minutes after your first email, and have offered you a custom workaround to meet your requirements, which seems to have made you happy.
Your comments like "Please revise it as soon as possible, otherwise I will give another bad review.". I feel sad when customers are blackmailing us with bad reviews in order to get extra attention. We have always been helpful and this is just not fair.
Please remove the review as it is not appropriate.
If you need anything else, feel free to contact us again.
Thank you.
Finally, I can find a good Chat Button on my online store Blue Edges (https://blue-edges.com). It's clean, easy to be understood, provide multiple IM for customers to choose. Thanks for this great tool!
This app does not work properly and there is no support in English. Not worth the time installing this app.
Es de las mejores app que he instalado, súper útil y eficaz. Gracias
Muito fácil e prático de instalar. Recomendo!
A few suggestions for you that will allow your business to grow absolutely rapidly and are also an urgent need for us webmasters:.
1. add Chinese language to your official website
2. You can set multiple WhatsApp accounts and replace your icon, for example: Customer Service 1, Customer Service 2 ....
3. The system can automatically detect which customer is busy, if the recommended customer is not busy
4. Add Chinese WeChat
5. Can automatically combine multiple chat accounts for the actual situation
6. In the direct chat conversation, you can set your own language, and then automatically translate the customer language
7. You can set multiple phrases for quick chat
8. You can create automatic chat bots, for example, if a customer asks how long will my "delivery" take, the bot will automatically reply to your designed question after detecting the "delivery" keyword.
Thank you for your suggestions. We will explore them carefully.
Worst customer service ever. Its written that it works on phone and tables it doesn't! Also it only appears on desktop that too one customer once in a day and that again after waiting for 15 seconds or so lol and when I emailed about they were rude and clueless worst app! Paid version is pointless!
Easy one step installation! I love this app, it makes my customers reach out to me a lot quicker which in turn allows me to give great customer service and turn chats into sales.
Strongly recommend this app!
Kind Regards,
@ogiisapparel
