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Got this up and running way easier than other similar apps. Sold a large order thanks to Messenger Chat the very first night we had it installed. Also like the ability to add a click to call button which is great for mobile site users.
www.madsportsstuff.com
A few suggestions for you that will allow your business to grow absolutely rapidly and are also an urgent need for us webmasters:.
1. add Chinese language to your official website
2. You can set multiple WhatsApp accounts and replace your icon, for example: Customer Service 1, Customer Service 2 ....
3. The system can automatically detect which customer is busy, if the recommended customer is not busy
4. Add Chinese WeChat
5. Can automatically combine multiple chat accounts for the actual situation
6. In the direct chat conversation, you can set your own language, and then automatically translate the customer language
7. You can set multiple phrases for quick chat
8. You can create automatic chat bots, for example, if a customer asks how long will my "delivery" take, the bot will automatically reply to your designed question after detecting the "delivery" keyword.
Thank you for your suggestions. We will explore them carefully.
es funktioniert nicht mehr und keiner hilft, mein Icon ist einfach nur grün pbwohl ich ein Bild aufgeladen hab, es gehen nicht alle funktionen...vorher hat monatelang alles geklappt
You wrote to us during the weekend when our team was not available. There was a temporary issue when we were updating the app. Now it's been fixed and everything works fine.
I see that you are using our button and are happy with it.
Please, fix your review. Thank you
very good customer service app. easy to setup.
Have been using for awhile. Good Customer support!
Check it out on our website https://www.watch.sg/
I can't get in any customer support contact with you guys,
I have some problem about the icon, I want to move it to the middle on the mobile side, not at the bottom.
If you see this comment, please contact me immediately at info@evbases.com
This comment will be deleted until my problem is solved,
I have not received a reply now, please help me how should I solve the problem now,
He didn't help me to solve the problem, I don't know how to upgrade
Hello,
We were in touch with you 5 minutes after your first email, and have offered you a custom workaround to meet your requirements, which seems to have made you happy.
Your comments like "Please revise it as soon as possible, otherwise I will give another bad review.". I feel sad when customers are blackmailing us with bad reviews in order to get extra attention. We have always been helpful and this is just not fair.
Please remove the review as it is not appropriate.
If you need anything else, feel free to contact us again.
Thank you.
First 3 day the apps works perfect, then there was some issue with the CTA message. Contacted the support, received a reply saying that they can't do anything and it was normal. Worst Customer service, you shouldn't put your email in the first place if you can't help your customer on anything.
We've tested this integration and believe WhatsHelp will be a real game changer for our market (in Brazil). We desperately wanted a non-live chat option so we can respond to customers in a more convenient and personal way - without them feeling like they are prisoners to their screen until the chat session finishes (and not add a ton of stress to our operators as well).
The Messenger and WhatsApp integrations are very smooth and the minimalist icon on our page is exactly what we wanted to keep a clean but functional chat on our site! Thanks so much WhatsHelp we love what you are doing!!
Great App. so far we haven't found a fault with it. what do we love about it?
1. its free,
2. its seamless integration and installation
3. it's amazing how it easily connects to the messaging platforms especially on mobile.
Great app it is!
Sencilla y simple para manejar el contacto de prospectos y clientes que navegan en nuestra tienda, en poderosas herramientas gratuitas que todos conocemos y manejamos.