Reviews (172)

Overall rating
4.2
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions through WhatsApp, Facebook Messenger, and calls. It's praised for its non-intrusive design, ease of installation, and customizable chat button that aligns with brand aesthetics. The app's flexibility and non-live chat feature are noted for reducing stress and improving customer service, leading to increased sales and customer engagement. Merchants also appreciate the responsive customer support that assists with feature customization.

October 17, 2018

Just started using it on my store but I love it so far. Very useful for quick chats with visitors to the store.

The Indulgence Collection
Nigeria
14 days using the app
October 7, 2020

Great app. But Be careful with the Position of the button. I had it at bottom right and it was causing my checkout button to glitch.

Lush Fashions
Trinidad & Tobago
13 days using the app
GetButton Apps Oy replied December 26, 2020

The issue with positioning has been fixed =)

Edited May 22, 2018

The fb messenger doesnt work and they have useless customer support. They didnt know how to fix it so they stopped answering their emails. Disappointing.

Lulwa Couture
United Arab Emirates
5 days using the app
December 2, 2017

je le trouve vraiment super il est à recommander

Aniplay
Côte d’Ivoire
6 days using the app
Edited October 26, 2017

Can't understand how this app has got such good rating. It's been 3 days since I have installed this app and in these 72 hours, it has been offline for over 36 hours, ie half the time. I tried contacting their team twice, but they didn't repsond once. I really do like the app, however if it's going to be offline half the time, then what is the use. If you guys can fix this issue, then I'd love to install this app again.

And the app is also not working on tablets. 2 major issues.

Devotedwear
India
2 days using the app
February 20, 2023

Se tivese como colocar zero eu colocaria. O app foi instalado no meu site sem eu ter baixado ficando na pagina de 4 produtos meu o botão procurei o suporte da shopify e não resolvero tbm procurei o meu provedor que não soubero resolver tbm, até que hj consegui tira ele mais antes disso fiz a instalaçao do GetButton que agora vejo na minha fatura uma cobrança de $2,99 dolar estou tentando resolver está cobrança que nao vou conseguir engolir.

Piypi
Brazil
1 day using the app
GetButton Apps Oy replied February 21, 2023

Hello,

We didn't see any emails from you. We are always happy to help if you ask us.
I'm not sure what your problem was. Don't worry about the charge, your subscription was canceled before the billing cycle. You were not charged for the app.

olá,

Não vimos nenhum e-mail seu. Estamos sempre felizes em ajudar se você nos perguntar.
Não tenho certeza de qual era o seu problema. Não se preocupe com a cobrança, sua assinatura foi cancelada antes do ciclo de cobrança. Você não foi cobrado pelo aplicativo.

March 14, 2019

This app does not work properly and there is no support in English. Not worth the time installing this app.

Xcelerator Online
Australia
About 18 hours using the app
May 3, 2021

This app is anything but free. It should say "Free plan available" because every little thing costs more money. You are better off with the other paid apps, you will be spending much less.

POPular Designs and Collectibles
United States
About 1 hour using the app
GetButton Apps Oy replied October 13, 2021

I'm sorry that the app description confused you. The app is free, but you can subscribe for some additional features for a flat fee. Actually, our competitors offer usage-based pricing, which makes their product much more expensive for most merchants. You can use GetButton Widget for any number of visitors for free.

February 27, 2019

Tried to install it, it doesn't work...when trying to use the troubleshooting guides, the links are non-existent and also in another language (russian or something alike)

OxM - Orgullo x México
Mexico
28 minutes using the app
December 29, 2017

Really neat app. I couldn't get it to recognise my UK number tho.

www.zahy.co.uk

Zahyandco
United Kingdom
26 minutes using the app