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L'application fait ce qu'elle promet de faire et le fait bien, par contre le temps de réponse du service client est vraiment décevant (une quinzaine de jours à deux reprises)
Good app, easy to use, high CR. But I think they should give us more option to customize the appearance, slices options, number of slices,...
Great job. I appreciate this app
Support is awesome and the product speaks for itself. There is a marked changed in conversion when I turn it off. Keep up the great work!
C'est pour moi la meilleur application roue de shopify.
Je recommande
Karlo saved the day! I had an urgent issue about an email campaign and he helped me resolve it in under 5 minutes. Very impressed with the support from this app :)
App works fantastic. We collected hundreds of emails during the first 4-5 days. Support is also very helpful and fast to react which is very important to us while testing.
I got helped out by Marco. Thank you for that
Super fast concise help from Marko. This app has also generated me so much extra revenue, cant recommend enough.
Oliver
Marko really went out his way to resolve my issue on 3 stores! Very helpful & quick. Thank you so much!
Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.
Hi there. We have answered every ticket you opened and this is simply false and not true. There was no bug, you have set it up wrong, you have set up the discount to be used only once, but set no limit on the quantity of items.