Avis (479)
Affiner
-
Par note
***UPDATE***
After the snarky response from the developer, I decided to update my review. I would also like to point out we did open support tickets and brought these issues to the attention of the app developer first, but received a similar response from them. The app works but is severely lacking for businesses that care anything about metrics. It also can create a nightmare for coupon ...
Hello, thank you for the review, let me explain the issues you highlighted.
1.) If you use dynamic discounts, it means that each code is unique, you can always use normal ...
Extremely disappointing customer service. I do no recommend dealing with this company. I thought Karlo was working on resolving my issue but have not heard from them in 3 weeks!
Hello,
sorry for the experience you had, but we answered immediately and all the emails went to the email you had registered for support, but you had not opened them.
If you ...
TERRIBLE CUSTOMER SERVICE. YES CAPS ON PURPOSE!!! TAKING MY BUSINESS ELSEWHERE!! I HAD BOTH WHEELIO AND RECART AND WILL BE DELETING BOTH AND GOING ELSEWHERE. GOOD RIDDANCE!!
Hi,
with the help of our partners Recart, we can provide merchants with Facebook lead optins. It is clearly stated that one cant work without the other and that both apps are ...
Wheelio produces shadow.png sized at 1325x1331 in mobile that kills your page speed... Stay away if you want to make sales on your site....
Hi,
that is simply a false statement and has nothing to do with our app. We pride ourselves to be fully optimized to achieve best possible load times.
Unfortunately tho you ...
The app has great potential, however there were 2 main issues that lead to me uninstalling the app:
1) App allows fake email addresses to be used.
After having people spin the wheel multiple times and tell us they had won one prize then claimed a different one, we investigated. It turned out people were spinning repeatedly using variations of emails. I then checked this, as we had some people use ...
Hi,
just wanted to clarify that our app has a feature for not allowing duplicate emails, you just had to enable it. Also we have a feature for validating emails from the best ...
We are using this app for Christmas sales till now. However, this is an horrible experience.
We got sooooo many negative reviews of user experience on mobile and tablet: iPhone, Android phone, iPad. Our customer support team handle 10+ more complaints every single days. I have many evidences to approve my review.
Of course we asked for their support team to fix it, but they just got back and said ...
Hi,
Im sorry you had a bad experience, but thousands and thousand of our users and not one has claimed the app doesnt work on mobile or tablet or any other device.
Our ...
Terrible rip-off.
I asked for help and it said that "Carlo" was active to help answer questions.
No answer.
I tested it 2 weeks ago and it worked, had 2 shows of the wheel one of those was for my test. Here is it 2 weeks later and no one saw it and I've had more than 300 hundred visitors since then. I want my money back! Plus they are asking me to upgrade after their piss poor performance! They ...
Hi,
sorry you felt that way, but we did saw that you didnt set the app to show to your users, but only on a certain page, that had zero visitors.
We have a live chat, ...
Do not be fooled to install if you regularly change plans like me to balance monthly expenses for the store.
Hello,
the app is not free, it does have a free trial for 7 days, that helps merchants see if we can bring value.
If you read that, its written everywhere, you would ...
I just asked him how to remove the logo and why is the pupulp not showing
look what im getting WOW
.
.
If you have only the exit intent opened up, that is the only trigger possible. If you have another app that is causing this, well I cant do anything against that (any other popups enabled?).
I said that you cant remove the logo, its mandatory, but if you really insist, you can upload an empty . ...
Hello,
thank god you posted the email, so people can see we did nothing wrong and that your attitude was not ok and not fair.
Hope you have a great day, since this wasnt one ...
The application is a hoax. You can only use the Wheelio Messenger if you also get the Recart application of 29usd. They never clarify it from the beginning. OF those 29usd is the basics. then they charge you a% for sale. I think that Shopify should not let there be things where they cheat users.......
Hi,
on our app marketplace listing its clearly stated that messenger works only with Recart app, as we are not a messenger tool, but do integrate with them.
Value of Recart ...