Omtaler (483)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
13. juni 2017

WORST CUSTOMER SERVICE I'VE HAD IN A LONG TIME. Rude, and completely unhelpful when, if he'd helped me, he may have retained my business and had me recommend this to others. Not recommended at all.

If you go and join Soundest for your mail outs, they offer you this exact same thing for FREE!

Nz Tools
New Zealand
Rundt 2 måneder bruker appen
IT Trading d.o.o. svarte 17. november 2020

Hi,

sometimes someone just has a bad day and needs to shout at someone. Unfortunately this was your day and you had to steam out.

If you decide to let your anger and use our ...

18. oktober 2017

TERRIBLE CUSTOMER SERVICE. YES CAPS ON PURPOSE!!! TAKING MY BUSINESS ELSEWHERE!! I HAD BOTH WHEELIO AND RECART AND WILL BE DELETING BOTH AND GOING ELSEWHERE. GOOD RIDDANCE!!

Spankin Deals
USA
Rundt 1 måned bruker appen
IT Trading d.o.o. svarte 17. november 2020

Hi,

with the help of our partners Recart, we can provide merchants with Facebook lead optins. It is clearly stated that one cant work without the other and that both apps are ...

25. september 2018

The app has great potential, however there were 2 main issues that lead to me uninstalling the app:

1) App allows fake email addresses to be used.
After having people spin the wheel multiple times and tell us they had won one prize then claimed a different one, we investigated. It turned out people were spinning repeatedly using variations of emails. I then checked this, as we had some people use ...

Volstead
Storbritannia
25 dager bruker appen
IT Trading d.o.o. svarte 10. juni 2020

Hi,

just wanted to clarify that our app has a feature for not allowing duplicate emails, you just had to enable it. Also we have a feature for validating emails from the best ...

25. juni 2017

Terrible rip-off.
I asked for help and it said that "Carlo" was active to help answer questions.
No answer.

I tested it 2 weeks ago and it worked, had 2 shows of the wheel one of those was for my test. Here is it 2 weeks later and no one saw it and I've had more than 300 hundred visitors since then. I want my money back! Plus they are asking me to upgrade after their piss poor performance! They ...

Essential Elements Shop
USA
16 dager bruker appen
IT Trading d.o.o. svarte 17. november 2020

Hi,

sorry you felt that way, but we did saw that you didnt set the app to show to your users, but only on a certain page, that had zero visitors.

We have a live chat, ...

29. desember 2017

We are using this app for Christmas sales till now. However, this is an horrible experience.
We got sooooo many negative reviews of user experience on mobile and tablet: iPhone, Android phone, iPad. Our customer support team handle 10+ more complaints every single days. I have many evidences to approve my review.
Of course we asked for their support team to fix it, but they just got back and said ...

Forte Golf
Australia
15 dager bruker appen
IT Trading d.o.o. svarte 17. november 2020

Hi,

Im sorry you had a bad experience, but thousands and thousand of our users and not one has claimed the app doesnt work on mobile or tablet or any other device.

Our ...

26. november 2019

Wheelio produces shadow.png sized at 1325x1331 in mobile that kills your page speed... Stay away if you want to make sales on your site....

Extremely Visual
USA
12 dager bruker appen
IT Trading d.o.o. svarte 10. juni 2020

Hi,

that is simply a false statement and has nothing to do with our app. We pride ourselves to be fully optimized to achieve best possible load times.
Unfortunately tho you ...

13. oktober 2018

When we discovered this App, we thought it was really genius and had really high hopes!
Unfortunately, we had to quickly contact support regarding a horrifying bug with the software on iPhones: on any version of iOS, its blocks completely the entire site and won't let a user insert its email because of a faulty input.
When we contacted support first, they told us that it was only on a specific ...

MatchaBotanicals
Sveits
8 dager bruker appen
IT Trading d.o.o. svarte 17. november 2020

Hi,

I just want to clear up this, since it was a FB messenger issue with our partner, Recart. The issue was long resolved and Wheelio works great on all iOS and other ...

Redigert 28. september 2017

Do not be fooled to install if you regularly change plans like me to balance monthly expenses for the store.

Betterhype
Finland
7 dager bruker appen
IT Trading d.o.o. svarte 17. november 2020

Hello,

the app is not free, it does have a free trial for 7 days, that helps merchants see if we can bring value.

If you read that, its written everywhere, you would ...

Redigert 6. april 2017

I just asked him how to remove the logo and why is the pupulp not showing
look what im getting WOW
.
.
If you have only the exit intent opened up, that is the only trigger possible. If you have another app that is causing this, well I cant do anything against that (any other popups enabled?).

I said that you cant remove the logo, its mandatory, but if you really insist, you can upload an empty . ...

Vrkm
USA
4 dager bruker appen
IT Trading d.o.o. svarte 17. november 2020

Hello,

thank god you posted the email, so people can see we did nothing wrong and that your attitude was not ok and not fair.

Hope you have a great day, since this wasnt one ...

Redigert 30. desember 2018

The application is a hoax. You can only use the Wheelio Messenger if you also get the Recart application of 29usd. They never clarify it from the beginning. OF those 29usd is the basics. then they charge you a% for sale. I think that Shopify should not let there be things where they cheat users.......

XLock
Hongkong SAR Kina
Rundt 18 timer bruker appen
IT Trading d.o.o. svarte 10. juni 2020

Hi,

on our app marketplace listing its clearly stated that messenger works only with Recart app, as we are not a messenger tool, but do integrate with them.

Value of Recart ...