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Good App. But everytime I load the app, i get this error and everything takes forever to load...
auth/network-request-failed: A network error (such as timeout, interrupted connection or unreachable host) has occurred.
you have to do too much for it to work. i installed it...couldnt see it on my site....customer service said to try incognito and clearing cookies and blah blah blah.....the average customer isnt going to do all that to make the wheel visible. this app isnt user friendly.
great support from Marco to get set-up
Accompagnement & assistance parfaite, merci.
HORRIBLE! The worst customer service of any app i use! First off, this is a PAID app so you would expect great customer service. I get way better customer service from free apps I use(usually reply within 10 mins)... 2 days now trying to chat with them for help. They "seen" my messages, and still no response.
Hi there, I have used multiple emails to get in touch but i get no response.
Great looking, all features you may desire, best of all, great tech support. The person who helped me, Marko, even responded off working hours enabling me to setup immediately. Big
Hi. Just joined up today and already love Wheelio. Had some trouble understanding set up and Karlo has been a rock star. Thanks Karlo, your patient help is instrumental for me to set up in the right way. Thanks again Team Wheelio.
Generated a sell in my first two days of use!
Support was super quick and helpful! Shout out to Karlo who was very patient and helpful with me and really tried to help me with my questions.
I LOVE IT AND DID NOT KNOW I HAD THAT MUCH DATA FROM USING IT. I WILL CONTINUE TO USE IT TO HELP ME GROW.
I downloaded the app today! Ran into a snag and help was almost immediate. I look forward to using this tool to help increase sales. Thank you Wheelio!
Great service, thank you friend you are the best!!!! Great value, fast response, even on saturday!!!!
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Hi, not sure what this is, but its not a legit review, so we reported it to Shopify. Our support is available for you if you need any help. Best in new year!
Support is awesome. had a very good experience with wheelio. My website was overwriting some colours from their design but support took charge and decided to solve it!
Very slick looking feature. Hoping this helps through the usually quiet Christmas month by offering discounts. Support has been excellent with some small tweaks I needed some help with. Response was very prompt as well. Definitely recommend trying this on your store.
I wish I could post a screenshot of my Wheelio dashboard to show you a freakin' 69% conversion rate. Absolutely insane! Wheelio in combination with BOGO is a gift sent from heaven. ROLLIE FTW!
this app has brought us so many additional sales at very little extra expense. this is a no brainer for our company and the customer service is incredible as well!
Application works perfectly, nothing to say ! But the main asset is the chat and the assistance : always on point and ready to help !
Greatest Wheel pop-up ever! Absolutely love this app and all the new features on Wheelio 2.0. The Pop-up has over 40% CR for us, which is absolutely mind-blowing. Would recommend it to anyone who wants to try collecting emails! The support team is just top-notch and really helpful.
Great app, great support. Does exactly what I need. Sam helped me out and fixed my problem within minutes.
Great app and customer support (thanks Sam) Easy to collect leads and connect with your email marketing platform :)
Ayuda a captar correos todos los dias, me gusta que la persona que gano un descuento pueda copiarlo con un click sin tener que agregarlo manualmente
First time I used this app and first day surprise me that it is really effective. Expecting more sales. Thanks so much
Great help from Sam - really good assistance. Hopefully the app will help boost sales. 5* given based on Sam's assistance
AMAZING PLUGIN AND THE SUPPORT IS EVEN BETTER! Collects lead information and increases conversions. Integrates with email marketing and other apps and works great. THANK YOU!!!!!
I love this app! It's completely customizable and it boosted our newsletter signup rate. I also love their pricing scheme.
amazing app very helpful to cath news emails, I like the design and the easy way to use... ...i belive is the best
Great app; tremendous value for money and easy interface. 6 on 5 stars for coming back and improving their customer service!
Great app, worked very well and impressed by the level of data and reporting. Will use again and would recommend!
The application is great! We've been using it for a year and a half and it's been very effective. My email list is growing day by day.
The customer service is very reactive.
You can go with your eyes closed
I use this app to help me gain subscribers and generate money. It really helped me out I like using it. I will continue to
The purpose and function of the application is as per described. I would highly recommend this application.
Used the basic plan for about a year and my experience has been sub par. Yes, my conversion rate was about a 13% so not too bad but the actual conversion rate for remarketing to those who came from wheelio is abysmal. ALSO NOTE: you can not export your data unless you are on the pro plan. It does not matter that you are no longer in the free trial and pay for their service you will still not be allowed to export your data. And the price difference between the plans is ridiculous so I will be uninstalling and starting to gather new data. Wish I would have just used the Klaviyo pop up from the beginning.
Hi,
Im sorry your experience was sub par, but all the plans have email exports and integrations, there is no difference between options. Not just that, all the plans have the same features...
Let me know how can I help out to remedy the situation.
Have a great day,
Karlo
This APP has helped me very well, it is very easy to use, it is worth recommending, and the customer service answering speed is very fast!
i use this app for receivent emails and im really satisfied with it. It is easy to use and it has a lot of options
I ditched a hot garbage banner this morning and SO VERY THANKFUL I FOUND WHEELIO2.0! Man...this wheel is amazing! And the customer support is even better! I was up and running in no time! No for all you coffee nerds out there...go check out Wheelio 2.0 in action my site: bitbytejava.com !
An amazing support team to reach out to, also an amazing, high-performing app. I definitely recommend anyone who's interested in increasing their conversion rate to look into this app :)
Yes it is ugly, yes I hate websites who have it, yes it may look gimmicky...but deep down, it increases conversions and works!
Hi, thank you for the review! You should look at our new design, it looks great! Available to test on wheelio-app.com ;)
It is totally worth app. It will make your email list very easily with no effort you need to do. Just install and setup.
Im very happy with the app and as I had a technical problem the developer helped me to solve it. Thanks guys. ;-)
amazing app, i've tried over 10 apps for marketing to drive sales and leads. This by far as been mouth dropping in delivering results.
Sam was great! Super helpful and solved my issue. Very fast support and very easy to set up and use. I hope it brings success!
The Wheel of Fortune worked great for us! We even did some custom coding to make it blend in nicely with our site. Engagement was amazing and who doesn't like winning... I would also like to mention the highly responsive and exceptional customer support on their live chat!
Wheelio is highly recommended by an ecom course I'm part of. I also had great experience with their customer support! Thank you.
Wheelio is a great app, the customer service is great, they respond very quickly and are responsive. Since I installed Wheelio on my store my conversion rate has increased a lot, and I get all the email addresses of my visitors, it's a great app!
So far, Wheelio does really well. I'm in the beginning stage of driving traffic to the site, but it seems to have a good ratio of people spinning. Technically speaking, I'm very happy with how detailed you can get with customizing it the way you want.
Great support team and engaging wheel................................................................
Really great support! Sam helped us fix some bugs on our Magento site even though it was 1am for him. Thanks Again Sam.
Very fast and effective help from Sam! Amazing support, thanks a lot!
It all went very smoothly and efficiently. Ana
I installed this app for email collection and it did a great job doing so. I will recommend this app
Une très bonne manière de collecter des mails de manière efficace et optimisée. Merci à Sam du SAV pour son suivi indefectible !