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Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.
Hi there. We have answered every ticket you opened and this is simply false and not true. There was no bug, you have set it up wrong, you have set up the discount to be used only once, but set no limit on the quantity of items.
That is great!
I like this app a lot. it helps me capture vital information on customers and also lets me capture information.
Had a slight issue with a newsletter pop-up , quickly resolved with the speedy assistance of Sam.
All running smoothly now.
Cool app when it's working. Very good support. Simple & efficient.
Just started with Wheelio, I am excited to get started. Thanks for this app
Looks Good, But Have Not Use The App Yet.
Really great app! Customers love it, make the process of buying more funny!
premium features a little pricey though
Unglaublich smartes Tool- nutze es seit einigen Monaten, bin schwer begeistert!! Nette Spielerei, die Lust auf Mehr macht
Not sure how it work yet. but it seem work good on other site.