整体评分
4.8
每个评分等级的数量
  • 87% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2017年4月20日

I increase my sales on the beginning, but the conversion rates is same as Privy around 4%, i asked support for get some tips, they never answered after 1 week, very poor customer service. Very Disappointed.

Lunivers Saiyan
泰国
11个月 人在使用应用
编辑时间:2019年7月30日

Update: Wheelio, what you just said makes absolutely jack sense. You cannot just 'upload to an email service' without names and other information which WAS CAPTURED and NOT include in the CSV.

After a year and a half of using Wheelio, I wanted to take all the emails collected, but turns out what they give you doesn't even work, you cannot import the contacts into Shopify. Trash app, really angry at this, over 2.5k emails gone in the wind.

Optimize
美国
9个月 人在使用应用
IT Trading d.o.o.已回复 2019年7月30日

Hi,

Thank you for the review. Our app captures emails and the emails are saved either in our database, pushed to an actual email service (which Shopify is not) or can be exported as a .csv file (all the emails are saved inside) and can we imported to any service on the planet that uses imports. True, you can import it to any service without editing the file, which is logical, since every service uses its own formatting. But the changes are usually naming the columns in the file and take around 1 minute to do.

Im sorry you feel this way, but your emails are safe and sound. Since you are an agency, Im sure you have someone that is familiar with .csv or .xml files and you can send them or save them wherever you want.

Hope this helps you out.

UPDATED to help the customer understand: You were never on the PRO version of Wheelio, which collects the names and other fields, so you were not collecting that data. We have in app support chat and if you have/had any more questions, we would have help you out. Also, email services let you import raw email data, since all basic opt ins collect only email addresses and not names.

You never contacted out support, our team would have helped you in any way you needed. Sorry you feel this way...

Have a great day,
Karlo

编辑时间:2017年7月26日

Good app but the pricing almost makes it not worth it. The "pro" pricing plan is laughable. $55 a month to get some analytics. No thanks! If it was half the price it MIGHT be worth it.

Also, it's missing an integration with ConvertKit, my email service of choice, so I have to manually import subscribers into my follow up sequences.

Niche Hobby Delights
美国
10个月 人在使用应用
2017年9月24日

Good App. But everytime I load the app, i get this error and everything takes forever to load...

auth/network-request-failed: A network error (such as timeout, interrupted connection or unreachable host) has occurred.

Digital Handlebar
加拿大
10个月 人在使用应用
2019年5月22日

There is always a server error, fix it please,There is always a server error, fix it please,There is always a server error, fix it please

Vapebeat.store
美国
10个月 人在使用应用
2019年1月28日

Unglaublich smartes Tool- nutze es seit einigen Monaten, bin schwer begeistert!! Nette Spielerei, die Lust auf Mehr macht

Payron
奥地利
8个月 人在使用应用
编辑时间:2022年1月14日

Sam, did a great job assisting me with my issues today. He was extremely helpful and supportive when answering my questions and providing assistance about the Whellio app. Thanks again Sam for your help!

Truejoy Unlimited LLC
美国
9天 人在使用应用
2021年3月11日

Used the basic plan for about a year and my experience has been sub par. Yes, my conversion rate was about a 13% so not too bad but the actual conversion rate for remarketing to those who came from wheelio is abysmal. ALSO NOTE: you can not export your data unless you are on the pro plan. It does not matter that you are no longer in the free trial and pay for their service you will still not be allowed to export your data. And the price difference between the plans is ridiculous so I will be uninstalling and starting to gather new data. Wish I would have just used the Klaviyo pop up from the beginning.

Bike Konnec
美国
7个月 人在使用应用
IT Trading d.o.o.已回复 2021年3月11日

Hi,

Im sorry your experience was sub par, but all the plans have email exports and integrations, there is no difference between options. Not just that, all the plans have the same features...

Let me know how can I help out to remedy the situation.
Have a great day,

Karlo

2022年1月1日

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Zion Rozier Online Store
美国
7个月 人在使用应用
IT Trading d.o.o.已回复 2022年1月1日

Hi, not sure what this is, but its not a legit review, so we reported it to Shopify. Our support is available for you if you need any help. Best in new year!

2017年5月5日

Have only had this app for 3 days today and already more emails and happy customers with small discount that i would habe givem them anyways.
5 stars because awsome will pay to keep this one thanks.

Fatnaks
澳大利亚
8天 人在使用应用