Anmeldelser (75)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 99 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
21. februar 2023

Wonderment has made post purchase experiences for the customer much stronger and on brand, it has given them a better place to view shipment details, and has reduced a heap of tickets related to order shipments (using the FAQ on the status pages). Plus, their support is unmatched. Super responsive, incredibly friendly, and always helpful. Easy recommendation!

BEACN
Canada
7 måneder bruger appen
2. juni 2022

Great team, great product, easy integrations. We loved it so much they did a case study on us- https://www.wonderment.com/blog/case-study-latico-leathers-drives-high-margin-revenue-with-wonderment

Latico Leathers
USA
6 måneder bruger appen
Wonderment svarede 15. juni 2022

It was a pleasure working with you on the case study, thank you so much for sharing your brand story with us!

3. oktober 2023

Wonderment has been an absolute game changer for how we interact with our customers by providing them with a world-class experience when we reach out to them proactively with order delivery issues before they even know there's a delay.
Wonderment provides us with insights at-a-glance that has changed our CX world!

Elevated Craft
USA
6 måneder bruger appen
24. marts 2022

Fantastic app with incredible support. Very fast to respond to questions and they really can't do enough to help.
One of very few order tracking apps that works well with Royal Mail.
I strongly recommend giving Where's My Order a try!

VM Aquatics
Storbritannien
6 måneder bruger appen
Wonderment svarede 15. juni 2022

We're so glad to hear you're loving your experience with Wonderment!

8. marts 2023

This is for the onboarding experience. We really liked how easy it was to install and implement Wonderment. I'll update once we are in it a few months, but so far, so good and we love the features!

Smart Pressed Juice
USA
5 måneder bruger appen
18. oktober 2023

We love that we are now able to provide our customers with tracking details and updates following their purchase. Set up with Klaviyo was a simple and straightforward process. Additionally, our email flows have been highly effective in encouraging customers to place additional orders.

NBT Clothing
USA
5 måneder bruger appen
8. marts 2023

When it comes to personalizing your customers tracking/shipping experience, Wonderment has made the job easier than one would expect. The $100 is an amazing price especially with the all the help their team is willing (and able) to provide to get you up and running and help with any and all troubleshooting you require. It's been awhile since I've fully trust another software team to truly have my ...

Rabbit Hole Hay
USA
5 måneder bruger appen
17. marts 2023

We have just started using this app and it's absolutely amazing.
They simply build all you need to give your customers a fantastic experience about their orders, with a lot of information on tracking. All the email flows within the brand voice were customised for us and we didn't have to do anything.
This was particularly good for me because I'm not quite a tech person... so, incredible job, ...

Crochetree
USA
5 måneder bruger appen
21. oktober 2022

Jeff and Austin have been great, both in getting our post-purchase experience up and running and in keeping up with updates. I highly recommend this app.

Cali's Books
USA
5 måneder bruger appen
6. juni 2022

Was lucky to get set up with Jess. Wonderment definitely helped us launch with great post purchase experience and has prevented time spent on helping customers track their orders.

Homiah
USA
4 måneder bruger appen
Wonderment svarede 15. juni 2022

Jess is the best! So glad to hear we're helping you free up your support team and create a better experience for your customers <3.