Wonderment Post‑Purchase

Wonderment is now our go-to Shopify app, an absolute essential for any store. Thousands of shipments later, and we've yet to receive a single customer support ticket for order updates, thanks to Wonderment's proactive triggers.

Special kudos to Sivan for going above and beyond during our integration. Her expertise ensured a seamless and tailored success. Wonderment's features, combined with Sivan's exceptional support, make it a five-star, must-have solution for any Shopify store!

We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light).

Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough!

Great app with comprehensive tracking page and flows to create a great customer experience. Team is amazing as well!

We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.

There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.

Easy implementation and integration with both Shopify and Klaviyo to ensure a seamless experience for our team internally as well as our customers.

A really great way to provide transparency to customers while also reducing the amount of emails people send asking "where's my order??" Julie in particular was helpful in getting our theme looking great and the team is quite responsive. I love having the klaviyo integration which sends notifications to customers about their order's journey.

Working with Wonderment has been an excellent experience. Their team made the onboarding and launch process easy. We've quickly seen a 10:1 ROI on the new order tracking experience and we've only just begun!

We've been live with Wonderment for just over a month and it has rapidly become one of the most valuable assets in our tech stack. Not only did we see nearly immediate incremental revenue, but we also improved our customer experience dramatically. The advanced reporting allows us to keep FedEx honest and ensure they're delivering on the service levels we've purchased. In addition, the integration with Klaviyo means we can A/B test subject lines and creative to optimize performance. Lastly, the team, the team, the team. They've been fantastic holding our hand every step of the way. This is a MUST-HAVE Shopify app you won't regret!

We signed up with Wonderment earlier this year and their team and support have been second to none! We are in the process integrating Wonderment with an electronic gift notes program and Austin has been super helpful with getting things setup and tested on our store before we launch!